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George KalmpourtzisGK

George Kalmpourtzis

Digital Learning Manager & UX Researcher

€900/day
Paris, FR
15+ years

Average response time: 1 hour

About George

Je conçois des dispositifs de Digital Learning que les apprenants terminent réellement — et qui changent durablement les comportements.
Depuis 19 ans, j'allie ingénierie pédagogique, recherche UX et game design pour aider les organisations à transformer leur formation digitale, leurs produits et leurs parcours d'apprentissage en expériences engageantes et fondées sur la preuve.
Ma particularité : j'applique la rigueur de la recherche UX à la conception pédagogique. Avant de concevoir un module e-learning, un serious game ou une plateforme, j'étudie les personnes qui vont l'utiliser. C'est cette approche « learning experience design » qui fait la différence entre un contenu qu'on subit et une expérience qu'on retient.
Cette méthode m'a permis de collaborer avec Disney, la Commission européenne, Amadeus, Starbucks, BNP Paribas et de grandes universités — et de piloter la conception de Tactileo Education, le LMS utilisé dans les écoles françaises par le Ministère de l'Éducation nationale.
Auteur de deux ouvrages sur la conception pédagogique, l'engagement et la gamification, je poursuis mes recherches sur l'interaction humain-IA et l'apprentissage par le jeu à l'Université Côte d'Azur. J'interviens également sur des projets de R&I financés par l'Union européenne (Horizon Europe).
Mes domaines d'intervention :
• Stratégie et conception Digital Learning / formation digitale
• Ingénierie pédagogique & conception e-learning
• Gamification & serious games
• Recherche & stratégie UX
• Interaction humain-IA et IA appliquée à l'apprentissage
• Conception de projets financés par l'UE (Horizon Europe)
Disponible pour des missions de conseil, de conception et de pilotage. Parlons-en si vous construisez quelque chose dont vos équipes ou vos utilisateurs doivent apprendre.
  • English

    Native or bilingual

  • French

    Fluent

Remote only
Primarily works remotely

Experience

  • Infinitivity Design Labs
    AI Adoption & Digital Transformation Consultant
    CONSULTING AND AUDITS
    June 2016 - Today (10 years)
    Paris, France
    Director of Infinitivity Design Labs (IDL), a design and research consultancy supporting organizations in navigating digital and AI-driven transformation.

    My work focuses on the human side of technology adoption — helping organizations redesign workflows, user experiences, and workforce capabilities so people can effectively collaborate with AI systems.

    Key activities include:

    • Advising organizations on AI adoption strategies and AI governance, including ethical assessment and preparation for emerging regulations such as the EU AI Act.
    • Leading user research and consumer insights initiatives to understand how people interact with complex digital systems and AI-powered services.
    • Supporting organizations in product and innovation strategy, combining data insights, user research, and design methodologies.
    • Helping organizations design workforce capability and upskilling strategies to prepare employees for AI-driven environments.
    • Leading multidisciplinary teams delivering consulting projects across UX research, AI adoption, and digital transformation.
    • Supporting European research and innovation initiatives, particularly in areas related to digital transformation and human-AI interaction.

    Clients include BNP Paribas, Amadeus, Technicolor, Disney, Starbucks, Q.ai (Forbes), AltaML, Healthcare.com, as well as European universities and research institutions.
    Management d'équipe E-learning User Research Change Management AI Enablement
  • European Statistical Office (European Commission)
    User Research & Digital Experience Consultant
    PUBLIC SECTOR
    December 2022 - October 2025 (2 years and 10 months)
    Luxembourg, Luxembourg
    Led large-scale user research and digital experience studies supporting the evolution of Eurostat’s data platforms and digital services.

    Key contributions included:

    • Conducting quantitative and qualitative research programs to understand how users interact with complex statistical information systems.
    • Developing user personas, journey maps, and task models to improve accessibility, usability, and user adoption of public data platforms.
    • Supporting improvements in information architecture and digital user experience across statistical products.
    • Contributing to initiatives on statistical literacy, exploring innovative approaches including gamification and interactive learning.
    Recherche utilisateur Ingénierie pédagogique Transformation et stratégie digitale
  • BNP Paribas
    Lead UX & Digital Experience Strategist
    BANKING AND INSURANCE
    January 2021 - March 2022 (1 year and 3 months)
    Paris, France
    Supported digital transformation initiatives across multiple entities within the BNP Paribas group.

    Key contributions:

    • Leading UX research and experience strategy initiatives supporting digital banking platforms.
    • Facilitating design sprints and innovation workshops with cross-functional teams.
    • Helping teams adopt user-centered design practices and research-driven product development.
    • Supporting capability development initiatives around UX and digital experience strategy.
    User Research instructional design Product Strategy Transformation et stratégie digitale

Recommendations

David JeanneDJ
FU
FU
+5
David Jeanne and 7 other people have recommended George

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Education

  • PhD - Interaction Homme Machine
    Université Aristote de Thessalonique
    2017
  • MSc - Systèmes d'information avancés
    Université Aristote de Thessalonique
    2011

Certifications

  • ITIL Foundations
    ITIL
    Gestion de projet technique Gestion de projet
  • Certified Scrum Product Owner (CSPO)
    Scrum Alliance
    Product management

Skill set

Categories