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Malt Strategy
Gani KissoumGK

Gani Kissoum

IT Senior Manager

€600/day
Paris, FR
15+ years
ITIL
IT Strategy
Gestion de projet IT
IT Service Management
IT Service Delivery

Average response time: 1 hour

About Gani

Ayant travaillé pendant plus de 28 ans en tant que professionnel de l'IT dans plusieurs rôles, et ayant géré plusieurs projets IT, à NY et Paris, dans des environnements internationaux et multiculturels, dans des industries différentes, j'ai l'expérience et competences nécessaires pour accomplir les missions les plus exigeantes dans différents secteurs

  • French

    Native or bilingual

  • English

    Native or bilingual

Can work on-site
Paris (up to 50km)

Experience

  • Coty
    IT Senior Manager
    LUXURY GOODS
    November 2016 - December 2025 (9 years and 1 month)
    Paris, France
    • Successfully manage 30 complex IT projects to provide deliverables and services on-time and within budget, such as P&G/Coty merger and several major acquisitions/divestitures projects
    • Provide support services to 2600 clients daily including hardware, software, network security, mobile, and Visio conference, striving to meet customer needs and expectations
    • Manage and motivate a team of 22 professionals to respond to client requests and complete work to business users' satisfaction by ensuring assigned tasks are completed on time, meeting 90% of deadlines
    • Evolve global IT strategies by partnering closely with business management to understand business requirements and ensure expectations and opportunities are identified, prioritized, and represented
    • Coordinate with global IT leadership teams and key stakeholders to ensure that global IT strategy is successfully deployed
    • Develop and manage IT business plans and budget, identifying and communicating resource needs with key stakeholders to ensure budget and funding approval
    • Oversee 12 third party vendor relationships by reviewing, negotiating, and terminating vendor contracts as needed, reducing global operations costs 50% (€2M)
    • Utilize ITIL processes to implement best practices, using SLAs, KPIs, and service reviews to measure IT performance and user satisfaction and to control service quality, increasing efficiency by 70%
    IT Project Management Management de transition Conduite du changement Change and Transformation Management Tranformation digitale
  • Independent Contractor
    ICP Mgmt/IT Service Continuity Manager
    March 2014 - October 2016 (2 years and 7 months)
    Paris, France
    • Delivered timely solutions to major incidents and oversaw crisis management and data migration for large scale global companies, including BNP Paribas, Air Liquide, Alstom, and Kering
    • Developed and implemented comprehensive continuity plans for 4 clients, resolving critical business function problems by performing root cause analysis and establishing and coordinating action plans
    • Established and maintained disaster recovery programs (DRPs) for 3 client companies by performing tests of failover and failback on all cluster servers, resulting in a 99% increase in uptime and productivity
    • Prepared written DRP policies and procedures for clients by identifying areas of risk and developing strategies to reduce risk to acceptable levels, resulting in a 50% reduction in client business disruptions
  • Gefco-Peugeot
    IT Service Delivery Manager/IT Business Relationship Manager
    June 2008 - December 2013 (5 years and 6 months)
    Paris, France
    • Managed and supervised 40+ outsourcing projects for a critical business line to provide Peugeot car assembly lines with parts from multiple suppliers and makers using Just-in-time, 3PL and 4PL supply chain
    • Improved and consolidated IT department relations with internal business clients based on core values of trust, cooperation, and customer-oriented service, achieving 88% of employee's satisfaction
    • Provided project management for multiple warehouses moves with heavy infrastructure, technical, and functional constraints
    • Troubleshot problems and adapted continual service improvements using KPIs and metrics to measure and optimize IT performance, ensuring service meets business needs and maximizing ROI by 90%
    • Administered IT infrastructure and managed technical projects by collaborating with various groups and stakeholders to meet project goals on time and within budget
Check out Gani's experience

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Education

  • Microsoft Certified Engineer Certified Netware Engineer (CNE-Novell) Master of Arts
    Paris II University
    Microsoft Certified Engineer Certified Netware Engineer (CNE-Novell) Master of Arts
  • Bachelor of Arts
    Algiers University
    Bachelor of Arts
Check out Gani's education

Skill set

Internal Audits
IT Strategy
IT Service Management
IT Vendor Management and Procurement
Change and Transformation Management

Categories