Gagan Kurapati

• • Architected and delivered end-to-end software packaging and installer creation pipelines (RPM, DEB, MSI, ZIP, and custom repeatable release formats) for mission-critical enterprise software.

• • Designed and maintained nightly, beta, and production build-and-packaging workflows using GitLab CI, significantly improving delivery speed and reducing manual intervention.

• • Collaborated cross-functionally with DevOps, QA, and product teams to define packaging standards and streamline promotion flows (dev → staging → producƟon).

• • Enforced package quality and security by implementing versioning/dependency rules, clean install/upgrade/uninstall behaviour, and compliance with internal security policies.

• • Modernised legacy binary validation tooling ('check packages') from monolithic shell scripts into modular, independently deployable Rust executables, improving reliability and maintainability.

• • Built an AKS migration architecture for production observability, replacing VM-based OpenTelemetry collectors with a multi-namespace AKS cluster (otel-system, pulse-app, infra), monitored via Honeycomb and Dynatrace.

• • Developed a Rust-based 'Binary Intel Engine' using the goblin crate for ELF/PE binary parsing, enabling automated version and copyright string extraction across DLL and executable artefacts.

• • Supported the development team with full-VM deployments of the Oxand SaaS solution using Docker, reducing environment provisioning time.

• • Ensured operational continuity of all VMs: backup monitoring, server monitoring, and service monitoring across GitLab, Nexus, and Docker Desktop.

• • Improved CI/CD pipeline stability, accelerating the continuous integration and deployment cadence for development teams.

• • Hardened server and service security, implementing access controls and contributing to incident response procedures.

• • Provided Tier-1 IT support for enterprise customers using company software, resolving issues across Windows, Android, and web platforms.

• • Conducted testing, documentation, and reporting activities for new software version releases.