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Malt Strategy
Gabi HongGH

Gabi Hong

AI Experience & Product Design

€450/day
Paris, FR
3-7 years
Figma
User Experience Design
Product design
Design Thinking
artificial intelligence

Average response time: 1 hour

About Gabi

AI Experience Designer and Product Designer with 3+ years shipping human-centred AI products across healthcare, financial services, and government. I turn complex AI capabilities into experiences that are clear, usable, and built to last.

  • English

    Native or bilingual

Remote only
Primarily works remotely

Experience

  • IBM
    AI Experience / Product Designer
    TECH
    March 2023 - Today (3 years and 4 months)
    Bio

    I'm an AI Experience Designer and Product Designer with 3+ years delivering end-to-end AI and digital products across healthcare, financial services, government, and non-profit sectors.
    My work sits at the intersection of AI capability and human-centred design - translating complex, ambiguous problems into clear, usable experiences that ship and create real impact.

    Recent highlights
    At IBM, I've led design across 30+ AI and automation projects. A few that stand out:
    • Royal Flying Doctor Service - Designed an AI clinical documentation tool that reduced manual documentation from 28 minutes to 2 minutes, secured £350K in investment, and was named a finalist at the AIIA iAwards 2026
    • Food Ladder - Built an AI-powered onboarding and lesson plan generation tool helping scale food security programs from 100K to 25M meals annually by 2030. Recognised in AFR BOSS Most Innovative Companies 2024
    • IBM AI Figma Library - Co-led design of a reusable component library for AI use cases, cutting prototype delivery from weeks to days and now used by 300+ designers globally
    • Major Australian Bank - Designed a budgeting and forecasting tool enabling continuous integrated financial planning with real-time data
    Skills
    Beyond delivery, I bring strong workshop facilitation (50+ design thinking sessions), stakeholder communication at executive level, and experience working in multi-disciplinary teams alongside AI engineers, solution architects, and developers.

    I work best in collaborative, fast-moving environments where design decisions need to be both strategically grounded and practically buildable.
    Open to short or long-term engagements - product design, AI experience design, design sprints, or workshop facilitation.
    Design Thinking artificial intelligence Figma Product design User Experience Design
  • The University of Sydney
    Design Academic / Tutor
    July 2022 - March 2023 (8 months)
    Delivered engaging lectures, tutorials, and workshops for undergraduate students across Interactive Product Design, Design Thinking & Methods, User Experience, and Innovation Design classes
    Assessed and provided constructive feedback on student work, supporting skill development across design practice

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Education

  • Bachelor of Design Computing
    The University of Sydney
    2022

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