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François GoujonFG

François Goujon

CRM / Marketing Automation / CMO Temps partagé

€650/day
Lille, FR
15+ years

Average response time: 1 hour

About François

Passionné par le marketing, la data et la créativité qui fait vendre, j'en ai fait mon métier comme Directeur Marketing Digital dans la distribution B2B et B2C et, depuis 2020, comme intervenant pour les PME et ETI qui veulent accélérer leurs ventes digitales et offline.

J'ai un parcours de 25 ans dans le marketing direct et le digital, notamment dans le retail B2B et B2C pour la Redoute, Daxon (Groupe Redcats) et Conrad Electronic. J'ai travaillé à l'international pour 5 pays dont 2 expatriations en Angleterre et au Portugal.

Ce que j'aime : c'est analyser le positionnement, les ressources et les process de l'entreprise pour aider à améliorer la performance du marketing et de la communication.

Je donne enfin des cours de création de communautés sur les réseaux sociaux à l'Université de Lille 1 pour des étudiants créateurs de start-up.


#BtoB #BtoC

#CRM/PRM #acquisition #fidelisation #retention #marketing360 #Lead Generation #offline #online #RFM #Marketing direct

#Data #Enrichissement Data #datascience #datacollecte

#Marketing multicanal #communication operationnelle

#content marketing #Influence


  • French

    Native or bilingual

  • English

    Fluent

  • Portuguese

    Conversational

Can work on-site
Lille (up to 50km), Paris (up to 50km), Lyon (up to 50km), Nantes (up to 50km), Bordeaux (up to 50km)

Experience

  • Conrad Electronic France
    VP Marketing & Digital Director
    March 2012 - May 2020 (8 years and 2 months)
    Lille, France
    2012 - 2020 VP Digital Marketing. Conrad France – Lille. 70 employees. German group (4500 employees, 15 subsidiaries, 1,6 Bn €).
    - Co-leader of the french subsidiary 2019-2020 : P&L, business plan and sales responsibility. HR policy and Voice of France in international relationships within the group (subs and headquarters). Give vision and strategic input to the teams.
    - Chief Marketing Officer 2012-2020 : Design and Manage execution of omnichannel Marketing, Sales and Awareness plans (on & offline). Manage and Coach a full fleshed team including Traffic, Product, CRM, Social Networks and Store Executives, Optimize Margin, French purchasing and Pricing. Execute hands-on leadership to accomplish targets, plans and launch milestones.
    - Results : Business model transformation from B2C to B2B focus : B2B turnover growth of 2,5 times in 8 years. Development of 10 Marketplaces : turnover growth of 4 times from 2015 to 2020. Data, CRM et AI Innovative project launches. Positive EBITDA turnaround from 2017 to 2020. Reorganization and empowerment of the teams. Best in class Gross Margin among the 15 european subsidiaries.
  • Strategic Solving
    Spécialiste E-Commerce, CRM, Data & Marketing automation
    E-COMMERCE
    January 2021 - Today (5 years and 5 months)
    Lille, France
    - Top Office (fournitures de bureau) : Web and Retail Marketing Manager, 4 mois 2023
    - Afibel (Mode senior) : Directeur Marketing digital, 4 mois 2022
    - Gamm Vert Retail Marketing Manager 4 mois 2021

    J'aide les Marques à développer leurs ventes B2C ou B2B par :
    L'analyse de vos résultats et performances
    Un diagnostic Marketing multicanal
    La rencontre de vos ressources humaines,
    La revue de vos process et outils marketing
    La proposition et la mise en place de plan d'actions différenciant en phase avec vos Vocation, votre Ambition et votre Positionnement.
    Sur un temps donné, je peux manager votre équipe Marketing et le run operationnel
    Une approche analytique et créative fondée sur 25 ans d'expérience


    Stratégie marketing Management marketing Stratégie webmarketing marketing multicanal
  • OLC Optical Low Cost
    Owner
    September 2010 - February 2012 (1 year and 5 months)
    Leiria, Portugal
    Owner of Optical Low Cost Portugal. Innovating concept based on centralizing some elements of the value chain. Responsibilities : Customer Marketing : Multi-chanel and multi-local retail campaigns. Stores, Radio, Press, Outdoors, Public Relations, flyers... Product Marketing : Definition of the offer, product segmentation, Merchandising and Pricing. Sourcing Optimisation. Animation of the Franchisees. . Achievements : Image Redesign: from a pure Low Cost to a Big Brands and low prices positioning, more modern and offering more choice. Multi-Channel : Partnership with Clubefashion the 1st private sales site. Sponsoring TV of the TV broadcast winner «Portugal got talent». Lisbon franchising Fair : 1st stand of the company. Internal Communication: creation of the OLC franchisee's journal. Retail : Creation of a new design for the stores. Innovations : Launch of 2 shop in shop concepts (in Supermarkets and Clinics). Management : 7 people in: 3 for retail, 1 for opening stores and animation, 3 in the laboratory and 14 franchisees.

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Education

  • Master / Post graduate, Marketing and Strategy
    Université Paris Dauphine
    Master / Post graduate, Marketing and Strategy
  • Executive MBA - CEO training, Strategy & Management
    CEPI Management
    2021
    Executive MBA - CEO training, Strategy & Management

Skill set

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