About Floriane
Fractional Ops & Systems Lead | No-code/IA/QA | Du chaos aux systèmes scalables en 3 mois
J'ai 8+ ans d'expérience à construire des systèmes critiques (RevOps, Product, Supply Chain, QA) quand tout est désorganisé : process flous, outils éparpillés, dépendance à une personne clé.
Builder hands-on : je code des tests Playwright, configure des workflows Jira/CD, construis des apps Glide/Make, déploie des systèmes de debug IA – puis je scale en équipe (rôles hybrides, montée en compétences).
✅ Résultats concrets :
-60% temps de traitement logistique (e-shop WeSupply sur Glide)
+30% feedback utilisateurs (Jira Product Discovery)
25% tests NRT automatisés (upskilling Playwright/BDD)
Quote-to-Cash Salesforce (contrats 10→3 min)
Missions 2-6 mois : fondations RevOps, kickstart QA automation, structuration Jira, outillage interne.
Marseille/Remote | FR/EN
English
Native or bilingual
Spanish
Fluent
Chinese
Conversational
French
Native or bilingual
Can work on-site
Marseille (up to 50km)
Experience
- SkeepersR&D/Product Ops & Head of QAJune 2025 - Today (1 year and 1 month)Marseille, France➡️ Key deliverables :• - Created hybrid roles (manual + automation) with cross-training, ensuring full coverage of critical tests across the team.• - Led Playwright/BDD upskilling (workshops + pair-programming): from 0 to 25% NRT automated in 3 months, flakiness <2%.• - Implementation of unified Playwright framework and AI-powered debug system for failed tests• - Established self-sustaining practices (automation code reviews, BDD collaboration) for continuous improvement.
- WeMaintainHead of RevOps & Pre-product market fitDecember 2022 - December 2024 (2 years)Paris, FranceMission : responsable de la vision (roadmap) et de la delivery des squads Revenue Operations et Insights, visant à aider la croissance de l'entreprise et drivés par la marge et la DataScience. Management de deux Product Managers intermédiaires. ➡️ Livrables : mise en place d'un processus Quote to Cash optimal et d'une offre de maintenance premium permettant à nos clients de diminuer leurconsommation énergétique et le taux d'indisponibilité des équipements (escalator, ascenseurs, etc) grâce à nos boitiers IoT.
- MaestroCoach Ops AutomationJune 2022 - November 2024 (2 years and 5 months)➡️ Mission : Train ops, product & non-technical teams to design and deploy their own automation workflows, reducing dependency on tech teams and accelerating business process improvements.
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Education
- Master en StratégieToulouse Business School2016
Certifications
- Hypothesis-Driven DevelopmentUniversity Of Virginia2019