About Farouk
International Master of science major on mobile communication and software engineering from UIA university
Norway
Graduate Telecom Engineer from SUPCOM Tunisia.
15 years variety experience in Mobile communication services, QoS Analysis and troubleshooting, project
management, onsite/remote trainings and software engineering.
International experiences on behalf of well-known vendors: R&D Engineer for Ericsson AB, QoS Expert for
Orange Group, Probe Expert for Bouygues Telecom, project supervisor for Tunisie Telecom Tunisia,
Project Manager/ Scrum Master for Sagemcom…
Strong experience in protocols analysis, decoding and troubleshooting (SS7, Sigtran, BICC, TCP/IP, SIP, H.248
Diameter, TC/IP, user Data protocols, TWAMP…)
Strong Focus on testing opportunities including System testing, functional testing, corporate development,
research and development.
Mobile communication Probe expert (Astellia, Anristsu, DashOtarie, OTARIE Query, IPSLA, active Testing like
SIGOS and pixIPnet…).
OSS Routines (upgrade, monitoring, installation…)
Mastering the management tools (JIRA, MCI, Confluence, GTA,..)
Big Data tools (Hive SQL, HubData, Grafana, NXLR8,…)
ITIL and PMP Synergy certified
Speaks Arabic, French, English & Norwegian
English
Fluent
Arabic
Native or bilingual
Norwegian Bokmål
Conversational
French
Fluent
Remote only
Primarily works remotely
Experience
- OrangeTechnical ConsultingMarch 2022 - Today (4 years and 4 months)Paris, FranceI started a mission for Orange France as Technical Expert with the following scope of work: Ensuring the Data Quality for big data users and defining new indicators and counters for different projects• Expertise Tasks for Mobile and fixed network• Following up the development of new indicators.• reporting management• Interfacing with different actors (Marketing, customer support, technical support teams)• Defining Roadmap for big data projects Tools: Troubleshooting tools (Anristu EoSearch, Otarie capture,) Reporting Tools( Grafana, Otarie Query,Anritsu Eolive,…) Big data Tools (Hive, HQL, Kefka, sparke...), Management tools (Sharepoint, JIRA, Confluence,.)
- SagemcomProject Manager/SCRUM MasterDecember 2020 - July 2022 (1 year and 7 months)TunisiaDéveloppement de modules et de composants logiciels : conception détaillée, implémentation, revue de code, tests unitaires.*Gestion de projets : Planification et estimation des tâches.*Gestion d'équipe : affectation des tâches, suivi technique de développement, assistance et formation technique.
- Gestion des rapports d'avancement, de qualité et de suivi client
- Interface avec l'équipe de validation
- Interface avec le RDLP / CP RMM / Client / BU
- Livraison logicielle et suivi de qualité des produits BBS.
- Bouygues TelecomIP End-to-End Quality Assurance SpecialistJuly 2019 - December 2020 (1 year and 5 months)Paris, France- QoS backbone performance evaluation (COS, TOS, DSCP ...)- Contribution to QoS improvement projects on FH parts, Collection, PTN- Study and implementation of a solution on TWAMP tests for the detection and demarcation of network problems- Validation and qualification of network changes- Analysis and reporting of TWAMP test results via BO SAP and Skylight Accendian IPSLA- Engineering and optimization of the IP network, backhaul and aggregation TECHNICAL ENVIRONMENT: MICROSOFT EXCEL ADVANCED, BO SAP, SKYLIGHT(ACCENDIAN), BOUYGUES TELECOM TOOLS (TAIPEI, HPNA, SDP, CPT, LUX,..), CACTI, ZABBIX, SHAREPOINT, NOKIA ROUTERS MANAGEMENT
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Education
- Master's degree, Computer Software Engineering and Mobile communicationUniversity of Agder (UiA)2007Master's degree, Computer Software Engineering and Mobile communication
- Engineer's degree, Telecommunications EngineeringSUP'COM2005Engineer's degree, Telecommunications Engineering