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Emma DuverneED

Emma Duverne

Spécialiste en marketing et communication

€125/day
Paris, FR
0-2 years

Average response time: 1 hour

About Emma

Freelance avec une double expertise en marketing digital et en gestion de projet, j’interviens sur des missions opérationnelles et structurantes, en m’appuyant sur une solide expérience en cabinet de conseil, en start-up et dans l’entrepreneuriat.

Marketing digital
• Création de contenus pour le web et les réseaux sociaux
• Stratégie éditoriale, rédaction, newsletters
• Outils : Google Analytics, WordPress, Excel, suite Google
• Suivi de performance et recommandations SEO
• Bilingue français/anglais, rédaction possible dans les deux langues

Gestion de projet & conseil
• Cadrage et pilotage de projets digitaux (dématérialisation, CRM)
• Analyse de données, formalisation des besoins, accompagnement utilisateurs
• Optimisation de processus (paie, commande client…)
• Formation outils (ex : SAP – 300+ utilisateurs formés)

Entrepreneuriat & événementiel
Co-fondatrice de Club du Kiff, une initiative autour du padel amateur (10 tournois/an).
• Organisation d’événements de A à Z
• Développement de la communication digitale
• Gestion d’une communauté de +500 membres
• Relations partenaires et clubs, suivi satisfaction (note moyenne 4,9/5)

Autonome, rigoureuse et adaptable, je peux intervenir ponctuellement ou en appui régulier sur vos projets digitaux, marketing ou organisationnels.

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  • French

    Native or bilingual

  • English

    Fluent

  • Spanish

    Conversational

Can work on-site
Paris (up to 50km)

Experience

  • CLUB DU KIFF CDK
    Co-founder
    November 2024 - Today (1 year and 7 months)
    Paris, France
    • Organizations of amateur Padel tournaments :10 tournaments per year
    • Customer prospecting : 400+ participants
    • Built an engaged community of 500+ members
    • Customer relationship management: 100% engagement rate // Satisfaction: 4.9/5
    • Partnership development: club and sponsors
    • Website support : recommendations + visibility
  • ALLIANZ
    Product manager
    January 2022 - July 2022 (6 months)
    Paris, France
    • Market research in 2 segments: automotive (company fleets) and construction
    • Competitive intelligence
    • Participation in development projects: definition of new rates, improvement of the underwriting process for brokers
    • Partnership management: negotiate special rates, newsletters and content writing
    • Monitoring performance indicators for Allianz.fr website pages
    • Conducting studies on emerging startups in the B2B sector
  • SPINPART
    Consultant in Business Organization and Management
    January 2022 - May 2025 (3 years and 4 months)
    Paris, France
    Project management
    • Management of an HR process dematerialization project: definition of business requirements, management of anomalies and user assistance, definition of support plan and preparation of feedback.
    • CRM project management (with a focus on customer retention) Process optimization
    • Audit and diagnosis of payroll processes to improve efficiency and compliance
    • Improve customer satisfaction and profitability by optimizing the customer order process Change management
    • SAP tool training (300+ people trained),
    • Analyzing business needs and supporting change management (KPI definition, data analysis, strategic recommendations)

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Education

  • Master
    Audencia Business School

Skill set (14)

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