About Emma
Je suis Lead Designer, spécialisée dans le design de produits et de services, avec une touche de no-code. Depuis 2014, j'accompagne aussi bien de grandes entreprises (Nike, Air Liquide, Tag Heuer, Deezer...) que des startups (Lyv, Owkin, Graph My Tech) dans la résolution de leurs enjeux UX.
Mon objectif : considérer l’expérience dans son ensemble et impliquer les parties prenantes pour garantir que les projets aboutissent et répondent réellement aux besoins des utilisateurs.
French
Native or bilingual
English
Fluent
Can work on-site
Paris (up to 50km)
Experience
- DEEZERUser ResearchSOFTWARE PUBLISHINGNovember 2025 - Today (7 months)Paris, FrancePart of Deezer's User Research teams within operational performance teams: qualitative user research (exploratory or evaluative), quantitative research (surveys or in-app), continuous improvement and agentic transformation of working methods
- Ma Formation OfficinaleUser Researche & Lead designerEDUCATION AND E-LEARNINGSeptember 2025 - Today (9 months)Angers, FranceSupporting Ma Formation Officinale on improving the pharmacy customer journey from strategy to pixel: user research, strategic alignment, UX/UI redesign of selected journeys, UX design upskilling of the teams.
- @HaigoLead DesignerJanuary 2019 - Today (7 years and 5 months)Paris, FranceProduct design, Product strategy, Strategic User Research, Service Design, Management and mentoring, Design practice structuring (guidelines, tools, process), Teaching
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Education
- Advanced Product Design training@Thedesigncrew2022Advanced Product Design training
- Master in Marketing, Design and Creation@Audencia2016Master in Marketing, Design and Creation