About Emma
My motto: "(User) Experience With Meaning."
I'm a UX Researcher & Designer specialized in travel, hospitality, and learning experiences. With a background in tourism consulting (and more recently wedding styling), UX design, and digital learning, I help you create human-centered experiences rooted in real user needs. From optimizing an online / offline guest’s journey to improving educational platforms.
How?
- Using Design Thinking as a framework
- Combining deep research (market research, benchmarking, auditing, user interviews, user tests, primary research)
- with thoughtful design (UX map, user flow, storyboard, JTBD, co-creating workshops, personas) to bring clarity and impact to such complex services — whether for destination brands, entertainment and e-learning products, or once-in-a-lifetime moments like weddings.
My signature?
- I thrive in multi-cultural, experience-driven environments and enjoy turning data into meaningful, sophisticated solutions
French
Native or bilingual
English
Fluent
Can work on-site
Paris (up to 50km)
Experience
- Andra LearningLearning Experience Designer / ConsultantJune 2024 - June 2024Learning In The Flow Of Work solution (Progressive Web App) for sales B2B
- Audited 60k+ courses screens
- Facilitated a workshop focused on improving/ challenging the current learner journey in the app
- Provided specific recommendations for a learning module template
- Provided recommendations for the redesign of the B2B Sales training
- Les Artisans NumériquesUX Designer & ResearcherDIGITAL AND ITSeptember 2022 - September 2023 (1 year)Paris, FranceThe scope of my missions: different phases in the design process of web projects in the field of education and professional training, especially from Research to interface design.
- Nexar CreativeUX Design ResearcherMarch 2022 - April 2022 (1 month)Austin, TX, USADesign challenge focusing on social impact and EdTech: "How might we reimagine prenatal care for Black mothers and families in the U.S.?"
- Strategic research planning, digital ethnography (data portrait, journey map), business model, co-creating workshops, storyboard, presentation to community summit
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Education
- Digital Learning DesignEVOCIME2024
- Mastère 1 UX DesignECV Digital2023
Certifications
- Titre professionnel (Niveau 5), RNCP31114 - Développeur web et web mobileMinistère du Travail. After a web development training with Social Builder / WebForce32021