About Elias
I’m a Sales Development & Customer Care Specialist with 5+ years of experience helping fast-growing startups like Beev, PayFit, Ornikar and IZI by EDF convert leads, build trust with clients, and scale their operations.
I combine a consultative sales mindset with strong customer empathy and CRM expertise to create seamless customer journeys that drive revenue and retention.
Comfortable in SaaS, B2C, energy and e-commerce environments, I’m skilled at handling both inbound and outbound processes — from qualification to closing, and from support to upselling.
French
Native or bilingual
English
Native or bilingual
Can work on-site
Paris (up to 50km), Marseille (up to 10km)
Experience
- Beev | Certified B CorpSales - FrenchSeptember 2025 - Today (10 months)Paris, France• Converted inbound leads via Aircall into qualified opportunities with personalized quotes.• Built trust through consultative guidance on charging solutions, driving adoption.• Increased conversions with proactive follow-ups and decision support.• Ensured seamless customer journey with accurate tracking in HubSpot CRM.
- IZI by EDFCustomer Care Representative - FrenchDecember 2024 - August 2025 (8 months)Nanterre, France• Managed and validated customer files in Zendesk.• Ensured compliance and handled administrative follow-up.• Conducted client reminders and issue resolution via Aircall.• Prospected and onboarded new clients (phone & email).• Contributed to activity reporting and liaised with account managers.
- PayFit FrancePayroll & Compliance Assistant - FrenchDecember 2023 - December 2024 (1 year)1 Rue De Saint-Pétersbourg, Paris, France• Verified and integrated client payroll data into the CRM.• Controlled compliance of social and tax declarations.• Supported clients in regularizing their files.• Updated and monitored activity indicators for management.
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Education
- Master mention Communication des organisations, parcours Communication organisationnelle et innovation numériqueRennes 22017Développer les compétences liées à l'analyse et à la mise en œuvre des stratégies informationnelles et communicationnelles sous les angles organisationnels, médiatiques, sociaux et techniques. Il est adossé au laboratoire PREFics de l'université Rennes 2.