About Edouard
French
Native or bilingual
English
Native or bilingual
German
Conversational
Experience
- VISASenior Product & Program Manager – Insurance EcosystemBANKING AND INSURANCEJuly 2025 - Today (11 months)Paris, France
- Interim role within Visa’s Product team overseeing card-linked insurance and assistance programs across several European markets.
Scope- Coordination of a large multi-party renegotiation between major European banks and global insurers
- Programs covering 100M+ cardholders
- Cross-border scope: France, Belgium and Luxembourg
- Governance involving legal, cybersecurity, procurement, insurance and operational teams
Key Contributions- Complex program renegotiation
- Led the coordination of an 8-month renegotiation process involving several major banking partners and insurance providers
- Structured negotiations and governance across multiple organizations
- Managed contractual processes requiring senior executive validation
Program governance & client engagement* Organized and facilitated Quarterly Business Reviews (QBRs) with partner banks- Structured and led bilateral meetings presenting insurance program performance, operational metrics and improvement initiatives
- Ensured alignment between Visa, banking partners and insurance stakeholders
Premium card strategy- Contributed to the premiumization of card programs, supporting partner banks in strengthening their value proposition against digital banking competitors
- Digital product launches
- Led the rollout of an insurance performance dashboard for monitoring program metrics
- Coordinated the launch of an AI-based coverage assistant enabling cardholders to access detailed information about their insurance benefits
Both initiatives required navigating complex validation processes including risk management, cybersecurity reviews, legal validation and IT deployment.Broker and legal coordination- Managed the relationship with Visa’s insurance broker and external legal counsel
- Ensured alignment between contractual, regulatory and operational requirements
# - Europ AssistanceKey account managerBANKING AND INSURANCEMay 2024 - November 2024 (6 months)Saint-Denis, FranceGestion de comptes stratégiques internationaux dans le secteur de l’assurance et de l’assistance. Mission bilingue Anglais/Français.Périmètre
- Gestion de grands comptes internationaux : Mastercard, Saipem, Lloyds, Foyer
- Pilotage de programmes d’assistance, services de rapatriement et offres premium liées au voyage
- Coordination avec les équipes juridiques, opérationnelles et gestion de sinistres
Contributions clés- Pilotage des Quarterly Business Reviews (QBR) et du reporting client
- Gestion d’appels d’offres internationaux majeurs (tarification, négociation des SLA, contractualisation)
- Renouvellement commercial de plusieurs contrats d’assistance et de rapatriement
- Relance d’un produit d’assurance dédié au rapatriement de corps et aux services funéraires pour la diaspora marocaine
- Coordination de la distribution via des réseaux bancaires en Europe de l’Ouest
- Gestion des enjeux de conformité et des exigences réglementaires de l’ACPR
- Mantra.msResponsable commercial (1er employé)SOFTWARE PUBLISHINGJune 2021 - March 2022 (9 months)Paris, FranceSaaS spécialisé dans la formation à la cybersécurité des collaborateurs.Résultat :Multiplication du chiffre d'affaires par 2.
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Education
- Master 2 : Sales and International NegotiationIESEG School of Management2015
- Erasmus International Finance & NegotiationLudwig Maximilians Universität Munich2014