About Dino
French
Native or bilingual
English
Fluent
Experience
- MEM Ltd a l`ile MauriceBusiness Development ManagerRETAIL (LARGE RETAILERS)March 2023 - Today (3 years and 3 months)• Prospecting new customers• Negotiating and closing of deals• Conquering new market shares• Develop and implement strategies to increase sales and profitability.• Develop and maintain relationships with customers and suppliers through account development.• Analyse market trends and competitor activities to create competitive advantages.• Develop solid working knowledge of products to understand benefits to potential customers.• Maximize coverage within defined regions to penetrate organizations to utilize products.• Enhance customer satisfaction by resolving disputes promptly, maintaining open lines of communication and ensuring high-quality service delivery.• Building and maintaining strong client relationships to drive business growth.
- Infinite Foods Mauritius LtdGeneral ManagerNovember 2019 - March 2023 (3 years and 4 months)• Managed budget implementations, employee reviews, training, schedules, and contract negotiations.• Managed a diverse team of professionals, fostering a positive work environment and high employee satisfaction.• Developed and implemented strategies to increase sales and profitability.• Cultivated strong relationships with clients, vendors and partners to ensure long-term success and loyalty.• Monitored financial performance, set budgets and controlled expenses to provide financial stability and long-term organizational growth.• Managed budget development, forecasting, and financial reporting processes to track progress towards organizational objectives accurately.• Implemented operational and effectively built customer and employee loyalty.• Developed and maintained relationships with customers and suppliers through account development.• Implemented effectively cost-saving measures to reduce overhead expenses without compromising quality or service.• Analyse market trends and competitor activities to create competitive advantages.• Implemented robust inventory management systems to optimize stock levels and minimize waste/costs associated with product excess storage.• Drove the successful execution of numerous large-scale events/promotions while closely managing costs/budgetary constraints associated with event planning/management activities.
- Phoenix Beverages LtdChannel ManagerOctober 2018 - July 2019 (9 months)• Facilitated channel engagement to support territory sales goals.• Articulated valued propositions to assigned territory partners to maintain and increase share of partner business.• Cultivated and developed strategic partnerships to build assigned territory.• Developed solid working knowledge of products to understand benefits to potential customers.• Worked on leads generated by sales team to set up additional meetings.• Adopted and optimized tools usage among marketing teams to deliver business results.• Maximized coverage within defined regions to penetrate organizations to utilize products.• Identified gaps in product offerings or support structure within channels implementing solutions that addressed these issues head on.• Managed key accounts to ensure customer satisfaction, retention, and ongoing business development opportunities.• Provided ongoing mentorship and guidance to junior team members, fostering a positive work environment that prioritized professional growth opportunities.• Contributed to the creation of quarterly forecasts based on input from channel partners, as well as insights gleaned from market trends.• Implemented efficient reporting systems for tracking channel partner progress toward goals and objectives.• Met and exceeded target and growth metrics within assigned partner accounts.• Assessed, clarified and validated partner needs to nurture relationships and achieve success.• Forecasted growth and presented trends based on previous buying behavior.• Conducted regular performance reviews of channel partners to identify areas of improvement and growth potential.
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Education
- 14-hour course in Basic Accounting and FinanceBuild your Business201514-hour course in Basic Accounting and Finance
- Certificate in EntrepreneurshipBYB2014Certificate in Entrepreneurship