About Diego
4 years expérience with ServiceNow. ITSM ITOM GRC.
Certified ServiceNow System Administrator.
Certified ServiceNow Implementator.
I’m a Service Now Consultant with good knowledge of back end and front end techniques. I love structure and order and I also stand for quality. I’m an energetic, ambitious person who has developed a matured and responsible approach to my task that I undertake, or situation that I am pressented with.
Spanish
Native or bilingual
English
Native or bilingual
Japanese
Conversational
German
Conversational
Can work on-site
Paris (up to 50km)
Experience
- SNCFConsultant ServicenowTRANSPORTATIONJanuary 2024 - Today (2 years and 5 months)Paris, FranceConsultant ServiceNow.Administration de système.Tech leader.Résolution d'incident.Implementation de changements.Service catalog management.
- Crédit Agricole AssurancesAdministrateur système ServiceNowBANKING AND INSURANCEJanuary 2022 - December 2023 (2 years)Paris, FranceAdministrateur ServiceNow.Consultant ITSMCréation d'applications.Maintenance du système.Résolution des incident.Third party intégration
- Accor SAConsultant ServiceNowHOSPITALITYOctober 2021 - December 2021 (3 months)Paris, FranceConfiguration et personnalisation du service Time Sheet Portal dans ServiceNow. Configuration et personnalisation du service Time Sheet Portal dans le service Portail et dans le back. Développement des Business rules. Installations des Jobs Schedules et notifications.
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Education
- Web DeveloppeurGRETA922021Les languages de bases de l'informatique. HTML, CSS, Javascript, PHP, Mysql, Symfony, XML, SQL.
- Web Developer BootcampUDEMY2020The ins and outs of HTML5, CSS3, and Modern JavaScript for 2021.
Certifications
- ServiceNow Certified System AdministratorServicenow2021