Cyrine N.

my mission was to

• Ensure the management of major technical developments on and for the Sncf Connect application and website to contribute to the reduction of technical debt, enhance performance and resilience.

• Performance tools: Ensure the management of tooling technical improvement topics for tools intended for development teams (integration chain, deployment chain, test chain) to guarantee performance, reliability and security

• Resilience & Robustness: Ensure the management of resilience and technical performance issues of the Website and App

Main tasks

• Manage team delivery:

• Managed the product backlog and prioritize subjects and prepare the release plan

• Collaborated with cross-functional teams to define product features.

• Resolve dependencies and ensure coordination with other delivery teams

• Manage team's backlog and lead it,

• Develop and prioritize user stories and acceptance criteria.

• Conduct sprint planning, reviews, and retrospectives.

• Develop and maintain the product roadmap, ensure alignment with business goals and stakeholder expectations.Weekly communication to align and synchronize

• Successfully launched Circuit breaker and request limit on all partners to improve Resilience

• Chaos Engineering : Conduct and lead chaos GameDays and fireDrills with operations managers

• Set a new working framework for our team

Technical & Functional Env

AWS, EKS, MongoDB, Jira, JSD, Gatling, Gitlab-CI, ArgoCD, terraform, Confluence, Miro, Gremlin,

Technical Product Owner Chaos team& DevSecOps team

Resilience, Security and robustness in safe agile framework.

Business decision- Tool and technologies benchmark- Third party tools assessment- Dependency mapping: Define a strategy, review and validate inhouse DSL.- Chaos experiment roadmap: E2E testing from discovery, building scenarios, evaluateimplemented fixes.- Observability Review: SLOs/ Error Budget/ Playbooks/ Disaster Recovery Plan- Cloud components assessment and recommendations- Security: vulnerability management, account recertification

I Ensure the automatic provisioning and administration of servers viaa set of tools to ensure technical and functional supervision on the one hand, on the other hand,provide containerized applications with integrated supervision. Provide Service Management tomanage RUN (ticket resolution and process implementation) and organize internal technicaldocumentation and for the team and for users.