Description

My name is Clémentine, I have been working for 10 years in IT as Project Manager / Product Owner.

Within my experience, I took part of multiple small and large transformational programs across multiple industries and interacted with a variety of stakeholders from end users to CXO board members.

As a ‘translation layer’ between business, project and technical teams, I specialise in communicating business requirements to technical teams and enhancing communication with stakeholders. My role also involves boosting technical excellence, aligning business and software to the global vision and providing solutions that enable change. Additionally, I have worked across different technical environments and developed a deep understanding of technical architecture.

Languages

English
Native or bilingual
Spanish
Fluent
French
Native or bilingual

Workplace preferences

Remote only

Primarily works remotely

DPDgroup
International Project Manager
TRANSPORTATION
November 2021 - Today (4 years and 7 months)
Paris, France
DPDgroup is the largest European parcel delivery network bringing together DPD, Chronopost, SEUR and BRT.
https://www.dpd.com/group/en/
My role is to manage and coordinate all activities related to the implementation of an Export program to develop and enhance export processes
from Europe to the Rest of the World.
▪ Scope: 2 projects export and routing oriented | 2 projects related to data transmission and interface | All integrated together
▪ Activities: Management of an offshore team (8 members) | KPI management (resources, planning, quality) | Single reference on IT export process at Group Level
Gestion de projet Product management
Velrada
ITC Consultant
DIGITAL AND IT
January 2019 - April 2020 (1 year and 3 months)
Perth, Australia
Microsoft Global Partner for Dynamics 365 for Field Service, Velrada specialises in MS Dynamics CRM and Field Services.
https://velrada.com/
As an ICT Consultant at Velrada, I got the opportunity to take part of a plurality of projects and endorsed various roles within different Businesses.
I extended my experience on Agile Methodologies - Kanban and Scrum.
Main missions:
➢ ICT Business Analyst and Change Manager for Metricon (Home Builder) | 8 Months | Melbourne, Australia
I took part of a global Operation management solution implementation project as Business Analyst and Change Management Lead.
Project 1: ICT Business Analyst on Microsoft D365 Field Service and SharePoint implementation for Operations Business Department.
▪ Scope: +500 end users impacted
✔Achievements: Operation Process re-engineering, Technical and functional validation of Process critical path.
Project 2: Leading Change management toward the implementation of Single View of Customer across Microsoft D365 Sales, Microsoft D365
Field Service, Customer Experience solutions.
▪ Scope: + 250 end users impacted
✔ Achievements: Definition of the Change strategy, Training and Communication.
➢ ICT Business Analyst for Chamber of Commerce and Industry of WA (Government Entity) | 3 Months | Perth, Australia
Within the Finance department, I formed part of the implementation team for Business Central.
▪ Scope: All Finance processes | 15 end-users
✔ Achievements: Implementation of the solution within the deadline.
➢ Presales Consultant | 1 year and 4 Months | Perth and Melbourne, Australia
▪ ROYAL AUSTRALASIAN COLLEGE OF SURGEON (RACS): Statement of Work (SOW) definition
▪ HBF proposal definition: Key Communication Messages Leader
Business analysis Anglais Conduite du changement Méthode agile
ADONE CONSEIL
ITC Consultant
CONSULTING AND AUDITS
November 2014 - December 2018 (4 years and 1 month)
Paris, France
Supporting since 2007 major players in the Luxury, Retail and Hospitality sectors on their digital transformation by a pragmatic approach, based on excellence and
business knowledge, Adone Conseil provides guidance on technological choices and business transformation projects.
https://www.adoneconseil.fr/en
As an ICT Consultant at Adone Conseil, I acquired a deep and wide knowledge of the Retail industry, in both Luxury and FMCG sectors. From
Business Analyst to Project Manager, I really enjoyed being hand-on in projects, as well as endorsing responsibilities and being a decision maker.
Main missions:
➢ Rollout Coordinator for L’Oréal (FMCG) | 9 Months | Paris, France
Project 1: Coordination of a core IBM MDM solution implementation in US and EMEA regions
▪ Scope: All L’Oréal range of products (34 international brands, 4 divisions) | Supply Chain
✔ Achievements: Stakeholders Identification and involvement, impacts analysis and Roll-Out framing.
Project 2: Middleware implementation Project Manager – MFT and Webservices
▪ Scope: Worldwide flows exchanges between MDM application and it partners on different formats | Supply Chain
✔ Achievements: Lead of the solution implementation across the three regions.
➢ Retail Project Manager for Vivarte (FMCG) | 8 Months | Paris, France
Responsible for global Retail functional scope within IT department, including projects roll-out, marketing campaigns deployment and business
process support.
▪ Scope: 900 stores | 2700 users | Retail, Digital, Commercial, Marketing, Finance Business departments
✔ Achievements: New store concept Implementation, Redesign of Intranet, Store-opening IT Process improvement, system upgrade, marketing
offers deployment.
➢ Digital Project Manager for CHANEL (Luxury) | 17 Months | Paris, France
Project 1: Project Manager, in charge of implementing a new DAM module that had a huge impact on processes in the Operation and Digital
departments.
▪ Scope: 50 users | Merchandising, Digital Business departments
✔ Achievements: Recast of digital assets transmission process to back and front applications, Redesign of business processes around digital
assets.
Project 2: Quality Manager, responsible for test stream and change management for the implementation from scratch of a new PIM solution.
▪ Scope: 25 users | Digital, Marketing, Merchandising Business departments
✔ Achievements: Led test team to meet the tight deadlines of the project, maintain business activity during transition phases.
Gestion de projet Business analysis Retail Luxe