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Clément FayetCF

Clément Fayet

Product Manager

€700/day
Paris, FR
3-7 years

Average response time: 1 hour

About Clément

Product Manager (SAAS, Fintech), 1st Product Manager
Alumni Noé - ESCP BS - Ex Matera


Technical Skills: Notion, Figma, Miro, Jira, SQL
Microsoft Office (Excel, PowerPoint, VBA) Adobe Premiere Pro, After Effects
  • French

    Native or bilingual

  • English

    Native or bilingual

  • Spanish

    Conversational

Can work on-site
Paris (up to 10km)

Experience

  • Piloc
    1st Product Manager
    January 2023 - Today (3 years and 5 months)
    Paris, France
    • Scaled Product culture: introduced Product vision and Roadmap, led agile rituals (sprints, retros, poker planning), structured backlog (Jira), bugs resolution, and SQL analyses
    • Ran discovery: user interviews, wireframes in Figma (used a DS), wrote detailed specs, and followed delivery through sprints (4 back, 2 front)
    • Built rent collection solution: x10 YoY growth - March 2025: 95,000+ payments, €77M processed., 98% auto reconciliation, automated reminders
    • Shaped 4 platforms (Property Manager - core plateforms +100 users 3X YoY, Landlord, Tenant) with strong UX focus
    • Added key finance features: SEPA direct debit, card payments, PIS, bulk transfers
    • Automated accounting: auto-generated general ledger, balance sheet, etc., for property managers.
    • Integrated APIs: Swan (BaaS), Powens (open banking), SmsMode, MySendingBox
  • Matera
    Customer Onboarding Manager
    November 2020 - October 2022 (1 year and 11 months)
    Paris, France
    Educate new customers, help solve technical problems, ensure the smooth adoption of our product and adapt the accounting of their condominium on the platform
    • Onboarded 243 customers successfully, 324 K € ARR onboarded. Top performer
    • Upsell: 20K € ARR with insurance and banking services
    • Average CSAT 4,3
    • Product Specialist for the Customer Onboarding Team
    • Lead a project to create a video library: User research conducted among Support teams (Customer Success Team, Customer Onboarding Team, Legal Team) to prioritize which videos to make. 25 videos created to help clients to continuously learn about the platform, reduce tickets for our Support teams and reduce the duration of customer onboarding (reduced by 2 weeks). 7K views within a year ; Average of 2.2 views per customer during the onboarding period.
  • Mare Nostrum Sailing
    Sailing Expedition
    TRAVEL AND TOURISM
    January 2019 - August 2019 (7 months)
    Île-de-France, France
    Skippeur & Routeur d’une expédition marine

    Rénovation d’un voilier et voyage de 7 mois au tour de la Mer Méditerranée
    Prévision de la météo et Routage de l’expédition
    voyage

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Education

  • Product Management
    Noé
    2022
    Product Management
  • Master in Management, Specialization in Corporate Finance & Business Project Management
    ESCP Business School
    2019
    Master in Management, Specialization in Corporate Finance & Business Project Management

Skill set (21)

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