About Clara
French
Native or bilingual
English
Fluent
German
Conversational
Spanish
Basic
Experience
- Three ScoopsBusiness ManagerFebruary 2019 - September 2021 (2 years and 7 months)Bd Périphérique, Paris, FranceSENIOR CREATIVE ACCOUNT MANAGEMENT• Responsible for key Disneyland® Paris account & the business development since 2013• High level overview of all print and digital projects• Project management (Briefing, Quoting, Studio Management, Proof Checking, Art Direction, Invoicing)• Manage quality control processes to ensure highest standard work and service for clients• Manage pitches to win new clients; participate in the reflection and development of strategic recommendationsTEAM MANAGEMENT:• Manager of 4 team members (including print and digital account managers and senior creative) across 3 countries (France, Lebanon, Australia)• Supervise selected personnel providing guidance/feedback to marketing, digital and creative professionals• Empower the team: create and maintain a corporate culture, integrate multidisciplinary teams around a common project, recognize their skills etcOFFICE MANAGEMENT:• Act as the primary contact to local French suppliers and government contactsBUSINESS DEVELOPMENT:• Develop a Strategy and Communication plan for Three Scoops France to increase awareness and develop the agency in Europe, with the Agency's Director.• Take ownership for all clients, monitoring projects and service, as well as identifying organic growth opportunitiesFINANCE:• Participate in the preparation and monitoring of annual revenue and expenditure forecast and budgets, with the agency's Director• Control budgets and allocate resources amongst projects• Responsible for the budget of the officeHUMAN RESOURCES:• Initiate programs that build personnel motivation, engagement, and office culture• Manage resourcing availability to meet changing workloads.• Manage personnel: Hiring, Terminations, Issue resolution, Meeting updates, Personal development, Remuneration reviews, Team building / Activities organisation, performance reviews.
- Three ScoopsSenior Account ManagerFebruary 2017 - February 2019 (2 years)Paris, France
- The Merchantwise GroupAccount ManagerJune 2013 - February 2017 (3 years and 8 months)Paris, FranceKey responsibilities : >> Account management- Representing the company in Paris- Being responsible of the French market business development- Reporting to the Creative Director- Being in charge of quotes, invoices, forecast, analysis- Finding new business opportunities in print and digital >> Project Management- Briefing and debriefing the studio- Working closely with our Creative Director, Studio Coordinator, Graphic Designers and Web Developers- Managing the relationship with our French clients- Managing print and digital projects by respecting the client's deadline and budget- Benchmarking and helping the client strategically- Collaborating with several departments to manage worldwide projects
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Education
- Certificat de formation - Reconversion au métier de fleuriste, FleuristeEcole Nationale des Fleuristes de Paris2022Certificat de formation - Reconversion au métier de fleuriste, Fleuriste
- Master of Mass CommunicationISCOM2012Master II Brand and Management of Innovation, Communication/ Marketing