About Chiara
I help beauty and retail brands create training content that’s clear, visual, and reflective of the retail reality.
From product knowledge and storytelling to PowerPoint design and digital learning — I turn brand education into engaging, on-brand experiences.
What I work on:
- Strategic launch consultancy & messaging frameworks
- Retail training design (decks, facilitator guides, selling ceremonies)
- Research & insight translation — trends, consumer data, "so what / now what" takeaways
- E-learning & digital content (including Teach On Mars)
- PowerPoint & visual content design
Retail Education | Launch Strategy | Training Design | Insight Translation | Retail Training | E-learning | Teach On Mars | Graphic Design | Beauty Brand Strategy | Messaging Framework
Formation au commerce de détail | Stratégie de lancement | Conception de formation | Formation retail | E-learning | Conception graphique | Stratégie de marque beauté | Traduction d'insights | Cadre de messages | Formation en présentiel
English
Native or bilingual
Italian
Native or bilingual
French
Basic
Remote only
Primarily works remotely
Experience
- SIMPLYPUT creativeFounder | Retail Education & Creative ConsultantFASHION AND COSMETICSApril 2025 - Today (1 year and 3 months)Paris, FranceStrategic studio that bridges the gap between beauty brand vision and retail reality. We turn brand strategy and complex insights into clear, store-ready narratives.Launch Strategy • Insight Translation • Retail EducationBased in Paris, available worldwide.
- Van Cleef & ArpelsRetail Expertise Project Manager (Selling Ceremony, Client Experience, Soft Skills)January 2024 - March 2025 (1 year and 2 months)Paris, FranceLed global sales training initiatives for luxury retail teams. Developed comprehensive training programs for in-store and call center staff. Created content focusing on selling techniques, clienteling, and customer experience. Coordinated with regional trainers across markets to ensure brand consistency.
- CotyGlobal Retail Education Project Manager | BURBERRY BEAUTYNovember 2021 - December 2023 (2 years and 1 month)Paris, France
- Responsible for the BURBERRY BEAUTY Client Experience worldwide focusing on all client-centric activities: selling ceremony, customer journey, sampling strategy, service menu, wrapping guidelines, uniform and grooming guidelines.
- Development and execution of innovative global training toolkit (blended training) and global seminars (train the trainers).
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Education
- Bachelor of Science in PsychologyEuropean University of RomeBachelor's Degree, Psychology
- Diploma, Business Administration and Management, GeneralILAC INTERNATIONAL COLLEGEDiploma, Business Administration and Management, General