About Charles
French
Native or bilingual
English
Native or bilingual
Spanish
Fluent
Experience
- LedgerSWAP Business Development & Partnerships ManagerBANKING AND INSURANCEJanuary 2025 - July 2025 (6 months)Paris, FranceManage relationships with current and potential partnersIdentify and reach projects and partners that have the potential to enhance Ledger Live Swap Market trends, events, news monitoringAssist and coordinate tasks related to partner discussions and Swap feature development Prepare regular updates and reports, sharing performance insights and recommendations for improvements
- CoinhouseCustomer Success & Sales ManagerBANKING AND INSURANCEApril 2024 - January 2025 (9 months)Paris, FranceInbound prospectionLeads qualificationManagement of customer requestsSupporting customers with their investmentsBuilding customer loyaltyHandling compliance requests, reporting fraud, and advising clients on crypto scams
- Saper VedereBusiness DeveloperApril 2022 - August 2022 (4 months)Paris, FranceManaging and maintaining customer relationshipDeveloping tailored sales proposals after clients meetingsUpdating sales data (within CRM)Outbound prospectionPreparing customer events
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Education
- Master International Negotiation & Business DevelopmentIESEG School of Management2025Master International Negotiation & Business Development
- EQUIS - AACSBAMBAEQUIS - AACSB