About Céline
J'interviens sur des missions de conseil, des livrables stratégiques, et la production de supports professionnels de qualité.
Disponible à distance.
Habituée aux environnements internationaux et exigeants.
French
Native or bilingual
English
Fluent
German
Conversational
Can work on-site
Haguenau (up to 50km)
Experience
- INFOPRO 67TECHNICAL SUPPORT & CLIENT SERVICES MANAGERMarch 2024 - April 2026 (2 years and 1 month)Haguenau, France
- Providing technical support for B2B and B2C clients
- Diagnosing and resolving hardware and software issues
- Managing end-to-end computer sales and assembly
- Building trusted client relationships through guidance
- eraneos SwitzerlandCYBERSECURITY CONSULTANTCONSULTING AND AUDITSAugust 2022 - September 2023 (1 year and 1 month)Bâle, Switzerland
- Contributing to cybersecurity consulting engagements
- Participating in penetration testing and social engineering simulations
- Producing client security deliverables and risk assessments
- ZENDATA CybersecurityIT SUPPORT & ADMINISTRATIVE ASSISTANTMarch 2021 - June 2022 (1 year and 3 months)Geneva, Switzerland
- Providing operational and administrative support
- Delivering security awareness training
- Monitoring Dark Web threats
- Contributing to ISO 27001 compliance through an ISMS platform
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Education
- Master's degree Business consulting & Digital organizationUniversité Paris Dauphine2018
- Master's degree Management control & Organizational auditUniversité Paris Ouest Nanterre La Défense2017
Certifications
- Front-End Development of Websites and Web ApplicationsThe_Hacking_Project2024
- Data AnalystIronhack2024