About Caroline
French
Native or bilingual
English
Fluent
Dutch
Conversational
Spanish
Basic
Experience
- European Partnership for Energy and the Environment (EPEE)Operations DirectorENVIRONMENTALApril 2023 - Today (3 years and 2 months)Brussels, BelgiumAs Operations Director at E.P.E.E., I lead and manage the organization's operational framework to ensure efficiency, compliance, and strategic alignment with our mission. My role encompasses a broad range of responsibilities aimed at optimizing processes and fostering collaboration across teams. Key areas of focus include: Operational Strategy: Designing and implementing streamlined processes to support E.P.E.E.'s strategic objectives and ensure organizational excellence. Financial Oversight: Managing budgets, financial planning, and resource allocation to maximize efficiency and transparency. Human Resources Leadership: Overseeing HR functions, including talent management, employee well-being, and team development, to cultivate a productive and motivated workforce. Event & Project Coordination: Leading the logistical planning and execution of key initiatives, member events, and high-level meetings. Compliance & Administration: Ensuring adherence to regulatory standards and maintaining robust governance practices. At E.P.E.E., I am committed to fostering a culture of collaboration and innovation, supporting our members in advancing sustainable, safe, and efficient refrigeration, air conditioning, and heat pump technologies across Europe. If you're interested in energy efficiency, sustainability, or building stronger operational frameworks for impactful organizations, feel free to connect with me!
- The Blue's OfficeFounder & Strategic Ops ConsultantCONSULTING AND AUDITSApril 2023 - Today (3 years and 2 months)Brussels, BelgiumI created The Blue’s Office to support growing businesses in optimizing their internal operations, managing complexity, and improving administrative flows.I work with CEOs, directors and solopreneurs to design efficient systems, implement better processes (finance, HR, communication, logistics), and structure their growth.In 2025, I launched The Ai.dmin, a new branch dedicated to automation and smart workflows using no-code tools and AI (Notion, n8n, ChatGPT).My approach combines strategic vision, practical structuring and a deep sense of clarity in chaos.
- LuciSunOperations ManagerENERGY AND UTILITIESJuly 2024 - April 2025 (9 months)Brussels, BelgiumAs a freelance Operations Manager at LuciSun, I managed and optimized the company's day-to-day activities in the fast-evolving sector of sustainable solar energy. My mission was to bring clarity, efficiency, and structure to the internal operations, from team coordination to process design and financial oversight.✅ Led a small team to deliver on strategic and operational priorities✅ Rebuilt internal workflows to save time and reduce friction✅ Managed budgets and ensured supplier coordination✅ Supported the founders in scaling operations while keeping agilityI’m passionate about simplifying what’s complex and building systems that empower people and performance. My approach blends analytical precision with human understanding — a mix that turns overwhelmed teams into confident operators.
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Education
- Design et arts appliquésla retraite du sacré Coeur1999Design et arts appliqués
- CESI, Foreign Languages and Literatures, GeneralCollège Saint Pierre de Jette1997CESI, Foreign Languages and Literatures, General