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Caroline Caltagirone

UX Researcher

Can work in or around Paris

  • 48.8828
  • 2.382
Propose a project The project will begin once you accept Caroline's quote.
Propose a project The project will begin once you accept Caroline's quote.

Location and workplace preferences

Location
Paris, France
Can work onsite in your office in
  • around Paris 19e Arrondissement and 50km

Preferences

Project length
  • ≤ 1 week
  • ≤ 1 month

Verifications

Freelancer code of conduct signed
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Verified email

Languages

Categories

Skills (8)

Caroline in a few words

Lead User Researcher
- Structuring UX Research and making the practice grow in the company
- Research planning
- Research conduction (interviews, in situ observation, survey, concept test, card sorting, moderated usability testing, analytics, AB testing)
- Analysis and activation
- Training and teaching 20 research projects managed (digital products, physical products, services and experiences)
More than 250 user interviews and tests conducted Teaching Lead User Researcher and Mentor @Academie de la Recherche Utilisateur
In charge of Académie Design Thinking (HEC, Ecole 42, Strate Ecole de Design) for 2 years (2017, 2018)
Taught UX Research to more than 250 students (HEC, HEC MBA, Ecole 42, Strate, CRI) and clients

Experience

Haigo

Lead User Researcher and Program Manager

Île-de-France, France

September 2017 - Today (4 years and 9 months)

Lead UX Researcher
- Structuring UX Research and making the practice grow in the company
- Research planning
- Research conduction (interviews, in situ observation, survey, concept test, card sorting, moderated usability testing, analytics, AB testing)
- Analysis and activation
- Training and teaching 20 research projects managed (digital products, physical products, services and experiences) More than 250 user interviews and tests conducted Teaching Lead User Researcher and Mentor @Academie de la Recherche Utilisateur In charge of Académie Design Thinking (HEC, Ecole 42, Strate Ecole de Design) for 2 years (2017, 2018) Taught UX Research to more than 250 students (HEC, HEC MBA, Ecole 42, Strate, CRI) and clients

Académie Haigo

Lead User Researcher and Mentor

January 2021 - Today (1 year and 5 months)

Harvard University

Research Project Manager

Cambridge, MA, USA

October 2015 - September 2017 (1 year and 11 months)


- Academic research plan preparation
- Research conduction (semi-structured interview, in situ observation, survey, AB testing)
- Results analysis Conducted research on the 'Digital Revolution' and the 'sharing economy', studied how 'digitization' is revolutionizing business models and analyzing various companies' reactions toward this phenomenon.
- Studied the digitization of the taxi industry and published an Harvard Business School note.
- Conducted interviews with CEOs and top managers, and analyzed confidential documents to write and publish Harvard Business School Cases on famous disruptive startups (unicorns). Working with Prof. Karim Lakhani (Harvard). Conducted research on reputation building process in online platforms. As a research project manager, designing an e-reputation aggregator app, or "digital passport", to test reputation transferability among platforms. Working with Prof. Marios Kokkodis (Boston College) and Prof. Arun Sundararajan (NYU). Conducted research on 'Open Innovation' and particularly the way companies innovate with users in a user-centred design approach. Working in collaboration with the Harvard Crowd Innovation Lab/NASA Tournament Lab.

1 external recommendation

Check out Caroline's recommendations

Education