About Brendan
Technicien support informatique de niveau 1 a 3/Administrateur Systèmes aillant travaillé dans de nombreux secteurs (immobilier, bancaire, luxe, santé...) nationaux/internationnaux possédant 5 ans d'expérience dans les métiers de l'IT.
Je possede un large panel de compétences ainsi que la maitrises de plusieurs outils ITSM et Consoles admins.
Capable de travailler en centre de service, au sein de la DSI ou a distance, j'ai l'habitude de contextes techniques exigeants avec une haute attente de la qualité du service.
Je suis tres versatile et peu m'intégré rapidement au sein du projet grace a mon expérience variée.
French
Native or bilingual
English
Fluent
Can work on-site
Rennes (up to 50km), Paris (up to 30km), Nantes (up to 30km)
Experience
- IDnow GmbHSystem AdministratorDIGITAL AND ITJune 2025 - June 2026 (1 year)Rennes, FranceManagement of users requests form L1 to L3 Monitoring of the network equipments. Administration and maintenance of the infrastructure systems Redaction of processes IT team point of contact for the collaborators
- Kurmi SoftwareInternational Service Desk AdministratorDIGITAL AND ITJanuary 2023 - June 2025 (2 years and 5 months)Management of users's requests L1 to L3 internationally. Automation of recuring tasks and processes in the Service Desk. Rédaction of documentation for users and IT Team members. Monitoring of Atlassian tools and their integeration in different systems .
- Groupe InteractionIT TechnicianHUMAN RESOURCESJanuary 2023 - July 2023 (6 months)Device Management and preparation Users's account management Poweshell script editing Management of system infrastructure Exchange script editing
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Education
- degree Information System for OrganisationsGRETA2018degree Information System for Organisations
- License Language Litterature and Foreign Culture2017License Language Litterature and Foreign Culture