Beup Solutions, Content moderator

Languages

Arabic
Native or bilingual
English
Fluent
French
Fluent

Workplace preferences

Remote only

Primarily works remotely

Concentrix
Content Moderator
August 2022 - August 2023 (1 year)
Tunis, Tunisia
• • Moderating live TikTok tasks depends on the policy of the platform.
• • Handling tasks and send reclaims or warnings to the TikTok users.
• • Support new team members about difficult tags or train them about new policies.
• • Support new team members about difficult tags or train them about new policies.
Eruka24
Customer Service Officer
December 2019 - September 2021 (1 year and 9 months)
Tunis, Tunisia
• • Handling inbound calls and gathering customers information and transfer them to the right insurance department.
• • Making outbound calls to prospect new customers for the insurance company that we work with.
• • Filling customers information in the google sheet or a web form.
Contina
Cashier
May 2018 - July 2019 (1 year and 2 months)
Tunis, Tunisia
• • Achieved sales goals through product recommendations to guests.
• • Assisted with the flow of guests by taking food and drink orders as needed.
• • Posted checks, managed the server reports and tipped out to the servers.

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