Welcome to Benjamin's freelance profile!
Location and workplace preferences
- Location
- Paris, France
- Can work onsite in your office in
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- around Paris and 50km
Verifications
Freelancer code of conduct signed
Read the Malt code of conduct
Languages
Categories
Skills (23)
- Methodologies
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- Project Management
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- Databases
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Benjamin in a few words
Able to work both as functional and technical consultant, with training and project management skills, I assit you in your CRM strategy.
Functional specialties:
*Customer Care
*SFA
*Call Center
*Digitalization
*Business Analysis
*Media, Retail, Energy, Logistic
Technical specialties:
*Salesforce Admin.
*Microsoft Dynamics Admin
*Siebel CRM Developer, Instructor and Project Manager.
*OCOD - Oracle CRM On Demand Developer and Project Manager.
*Integration of Siebel eMedia, eEnergy, eRetail, eSales, Utility, Loyalty (7.7, 7.8, 8.0 and 8.1).
*Integration of OCOD.
*Siebel modules: Email Response, Smart Answer, Data Quality, Correspondence and UCM.
*Sage X3
*Databases: Oracle, MySQL and IBM DB2.
Experience
Groupe Léa Nature
Agriculture
CRM Senior Consutant - As a freelancer
Key responsibilities: Architecture study & data flows analysis.
Accor - Accor
Hospitality
Head of MDM Technical Team - As a freelancer
Key responsibilities: Leading the tech team and implementing the agile method.
Consort NT - Consort NT
Digital & IT
Project Lead - As a freelancer
Key responsibilities: Managing the project and stakeholders relationships (integrator, business, C level).
External recommendations
Check out Benjamin's recommendations