About Assia
IT Transformation Director with 13+ years of experience across Europe and the Middle East, having delivered 15+ transformation programs in 10+ countries for major groups such as Syensqo, Solvay, Equans, LVMH and Alstom.
I help large organizations structure the governance, operating models and ITSM processes that scale IT departments through carve-outs, restructurings and multi-country rollouts — shaping strategy at C-level while driving execution on the ground.
Main areas of expertise:
IT Transformation & Target Operating Model design
ITSM & IT Governance (ITIL expert)
Program & Project Management
Change Management & Adoption
Carve-out & M&A IT structuring
CIO Advisory & Executive Reporting
Recent results: a 2.7M€ transformation program delivered on time with a 25-30% reduction in IT support costs; a global ITSM change process rolled out across 5 regions cutting change-related incidents by 30%; a governance model deployed across a 74,000-employee organization in 9 months.
Fluent in French and English, experienced in international, multicultural environments, and available for remote engagements worldwide.
French
Native or bilingual
English
Fluent
Remote only
Primarily works remotely
Experience
- iQo / Lumina PartnersDirector - Business Development & IT Transformation OfferCONSULTING AND AUDITSJuly 2024 - Today (2 years and 1 month)Dubaï, United Arab EmiratesStructured the consulting offer; defined IT transformation & ITSM positioning and go-to-market. Signed strategic partnerships expanding reach across the Middle East and European markets. Built commercial pipeline; secured first major engagements and developed client accounts. Results: offer and go-to-market built from scratch, 5 partnerships signed, exclusive Abu Dhabi semi-gov alliance brokered into Jordan's government, first EU wins.
- SYENSQOSteering of IT Department Structuring Post Carve-OutCHEMICALJuly 2024 - September 2025 (1 year and 2 months)Paris, France• • Management of the Foundation Office department• • Design and alignment of ITSM processes across Agile, DevOps, and Waterfall methodologies, ensuring consistency within hybrid delivery models• • Definition of the Target Operating Model for IT departments, with clarified roles, key interactions, and governance mechanisms• • Stakeholder engagement and change enablement, ensuring buy-in and alignment from both local and global teams with the new standards
- SolvayImplementation of a global IT change management process (in a carve-out context)CHEMICALMay 2023 - June 2024 (1 year and 1 month)Paris, France• •Management of the change management team• •Definition of a global change management process target and implementation • within the ITSM tool• •Interconnexion of the process with the other processes• •Definition and setting up of a people adoption roadmap and communication plan
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Education
- Exchange semesterKAIST Business School2013Exchange semester
- Information Systems Management engineer degreeUniversité de Technologie de Troyes2013Information Systems Management engineer degree
Certifications
- ITIL 4 FoundationAXELOS2018
- ITIL V3 FoundationAXELOS2015