About Arnaud
IT Change Manager with experience in large-scale enterprise infrastructure environments.
I support organizations in coordinating IT production changes, infrastructure operations and operational governance processes within complex environments.
My expertise includes:
• IT Change Management (ITIL)
• Incident & Problem Management
• Infrastructure coordination
• Production support
• Operational governance
• Cloud transformation support
• AWS Cloud fundamentals
I collaborate with infrastructure, application and business teams to ensure secure, stable and efficient production operations.
Currently expanding my expertise in AWS Cloud Architecture, Infrastructure Automation and modern cloud environments.
Available for remote freelance missions during evenings and weekends.
French
Native or bilingual
English
Fluent
Italian
Fluent
Remote only
Primarily works remotely
Experience
- Large Banking Infrastructure EnvironmentIT Change ManagerTECHNovember 2021 - Today (4 years and 8 months)Paris, France• Coordinate IT production changes and deployment activities in a large-scale enterprise environment• Ensure change governance, risk assessment and operational readiness before production releases• Collaborate with infrastructure, application and business teams to secure production operations• Monitor incidents, production stability and change execution processes• Contribute to cloud transformation initiatives and infrastructure modernization projects• Work within ITIL processes including Change, Incident and Problem Management
- Enterprise Software & Integration EnvironmentBusiness Analyst & Software IntegrationSeptember 2020 - October 2021 (1 year and 1 month)• Contributed to software integration and application deployment activities within enterprise environments• Collaborated with business, technical and infrastructure teams to improve production monitoring and operational efficiency• Participated in the deployment of monitoring and automation tools for production services• Analyzed production incidents, recurring issues and operational risks to improve service reliability• Prepared application monitoring documentation and operational support processes• Supported continuous improvement initiatives related to production stability and service quality
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