AHAbout Anissa
6x Salesforce Certified Project Manager and App Builder with 8 years of experience delivering end-to-end Salesforce implementations.
• Project Management : Managed full project lifecycles from requirements gathering to deployment, coordinating stakeholders across business and IT teams.
• Technical Expertise : Flow Builder, Validation Rules, Formula Fields, Security & Access Management, Data Management (SOQL queries)
• Cloud & Integration experience : Sales Cloud, Service Cloud, Experience Cloud, Pardot, and 3rd party integrations including Docusign, Conga, Aircall, Salesloft.
French
Native or bilingual
English
Native or bilingual
Japanese
Basic
Can work on-site
Paris (up to 50km)
Experience
- Fed GroupSalesforce Project ManagerCONSULTING AND AUDITSJanuary 2023 - January 2025 (2 years)Paris, France• Led end-to-end Salesforce implementations for Sales Cloud, Service Cloud, and Pardot Lightning, driving workshops, defining functional specifications, and configuring tailored solutions aligned with business needs and objectives.• Collaborated closely with key users to ensure continuous alignment with business processes, objectives, and system requirements, enabling effective Salesforce adoption.• Managed complex integrations between Salesforce and financial software Anael, ensuring smooth data synchronization and operational efficiency.
- JobTeaserSalesforce Project ManagerTECHFebruary 2019 - January 2023 (3 years and 11 months)Paris, France• Managing full project lifecycles with the implementation of Salesforce projects from initial conception to roll out on the Sales & Service Clouds.• Owning the customization of the Salesforce products (Sales Cloud, Service Cloud, Pardot) while working closely with the business product owners. and providing support to the JobTeaser users.• Building a Change Management Strategy to increase adoption through Workshops and creating Online Trail Guides for the end users.
- EI-TechnologiesSalesforce CRM ConsultantCONSULTING AND AUDITSOctober 2017 - February 2019 (1 year and 4 months)Paris, France• Performing daily operations, administration functions (Security, Profiles, Permissions) and process (Workflows, Validation Rule, Approval Process, Process Builder, Flow).• Implementation and customization of 3rd party add-ons (AppExchange).- Manages end-user trainings to increase adoption of Salesforce
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Education
- Bachelor in Business & AdvertisingEcole Supérieure de Publicité2007Bachelor in Business & Advertising
- European Master 2 in Management & BusinessIONIS2009European Master 2 in Management & Business