Description

Operations & Process Consultant helping small businesses and remote teams get organized. I design clear workflows, set up project management systems (Asana, Trello), and identify inefficiencies before they become problems. I work fast, communicate clearly, and deliver structured solutions — not just recommendations.

Languages

English
Native or bilingual
French
Native or bilingual
Arabic
Native or bilingual

Workplace preferences

Remote only

Primarily works remotely

Injini Consulting
PROCESS & OPERATIONS CONSULTANT
May 2025 - Today (1 year and 3 months)
• · Support process optimization and operational structuring across client projects . Identify inefficiencies and implement workflow improvements
• · Coordinate with cross-functional teams to ensure smooth execution
Réseau des Professionnels du Québec
DIGITAL ACCOUNT MANAGER
December 2025 - Today (8 months)
Montreal, QC, Canada
• · Manage client accounts and coordinate project delivery across teams
• · Track timelines, deliverables, and ensure operational alignment
• · Act as a key point of contact between stakeholders and internal teams
Tutorax
CLIENT RELATIONS & COMMUNICATIONS SPECIALIST
September 2024 - April 2025 (7 months)
Laval, QC, Canada
• · Managed onboarding and client interactions end-to-end
• · Resolved issues and improved customer experience processes
• · Maintained CRM data and supported reporting and process improvements