About Alix
English
Native or bilingual
French
Native or bilingual
Experience
- SAPSales Development AssociateSOFTWARE PUBLISHINGMarch 2026 - Today (4 months)Barcelone, SpainWorked closely with SDEs and Account Executives to identify and prospect French-market clients, supporting pipeline generation and business development efforts.
- DoctolibCustomer Success AssistantSeptember 2025 - February 2026 (5 months)Levallois-Perret, France
- Analyzed key performance indicators (NRR, Churn) and Account Managers' portfolio distribution to support data-driven decision-making.
- Led call campaigns to address NPS detractor feedback and schedule follow-up meetings, improving customer retention.
- Cleaned and updated Salesforce CRM data across AM portfolios to ensure data accuracy and reliability.
- Designed AI agents and automated workflows to streamline internal operations and reduce manual workload.
- Redesigned team meeting structures to enhance productivity and operational efficiency.
- SwirldCo-fondateurApril 2024 - February 2025 (10 months)Boulogne-Billancourt, FranceCo-founded and launched a mobile application dedicated to sustainable promotional offers, delivering a seamless user experience that connects eco-conscious consumers with green deals.
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Education
- l'IESEG School of Management
- of English for International Communication (TOEIC) IELTS Academic C1 Level Exploring SAP Business Suite Packages - Course Completion No-code: Automation EssentialsTestof English for International Communication (TOEIC) IELTS Academic C1 Level Exploring SAP Business Suite Packages - Course Completion No-code: Automation Essentials