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Malt Strategy
Alexis MarginierAM

Alexis Marginier

VIP Account Manager

€200/day
Paris, FR
3-7 years
Microsoft Excel
Canva
Wix
Project Management
Data analysis

Average response time: 1 hour

About Alexis

  • French

    Native or bilingual

  • English

    Fluent

Remote only
Primarily works remotely

Experience

  • Tropical consulting
    VIP Team Manager
    September 2024 - December 2025 (1 year and 3 months)
    Mauritius
    Leading and mentoring a team of VIP account managers to ensure top-tier service and customer retention. Designing and implementing VIP engagement strategies. Conducting in-depth data analysis to optimize strategies.
  • Tech4s group
    Senior VIP Account Manager
    April 2023 - August 2024 (1 year and 4 months)
    Malta
    Managing a portfolio of valuable VIP players accounts. Training and follow-up of newVIP agents Competitive intelligence analysis Reactivation of inactive players and retention optimization
  • Opex
    Team Leader in Sales / Reactivation
    September 2022 - March 2023 (6 months)
    Malta
    Reactivation of customers to prevent them from becoming dormant using sales technics and industry knowledges Team leader of the sales department Competitive intelligence analyst
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Education

  • Diploma in tourism
    Lycée polyvalent de Chamalières
    2012
    Diploma in tourism
  • High school diploma
    Lycée de Virlogeux
    2009
    High school diploma

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