About Alexandre
I am a Cloud Solution Architect and IT Service Management expert with extensive experience guiding organizations through their digital and cloud transformation journeys. Over the years, I’ve built a career at the intersection of technology, operations, and business outcomes, helping enterprises design sustainable operating models, strengthen governance, and unlock the full value of the cloud.
🔹 IT Service Management Foundation – As a Senior Consultant, I developed deep expertise in ITIL and Microsoft technologies, improving service management processes, continuity, and security while enabling hybrid and cloud-based operations.
🔹 Modern Service Management Leadership – As a Senior Premier Field Engineer, I supported customers in overcoming operational challenges tied to cloud adoption, from educating teams on the new paradigm to designing bi-modal operating models for Cloud Landing Zones.
🔹 Cloud Governance & FinOps Advisory – As a Cloud Solution Architect, I now partner with executives and stakeholders to align people, process, and technology. My focus includes FinOps enablement, Azure governance frameworks, operating model design, and driving cultural change for sustainable cloud adoption.
Across all these roles, my mission has been consistent: helping organizations embrace change, modernize responsibly, and achieve measurable business value from cloud investments.
French
Native or bilingual
English
Fluent
Can work on-site
Paris (up to 50km)
Experience
- MicrosoftCloud Solution Architect | Driving Azure Governance, FinOps & Operating Model ExcellenceJuly 2022 - Today (3 years and 11 months)Paris, FranceWithin the Cloud Culture & Experience Team, I acted as a trusted advisor and Subject Matter Expert in Cloud Service Management, guiding organizations through the strategic and operational challenges of large-scale cloud adoption.My role centered on helping executives and stakeholders align people, processes, and technology to achieve sustainable business outcomes in the cloud. Key contributions included:- FinOps Leadership: Establishing and evolving FinOps operating models, embedding financial accountability, and enabling cost optimization through Azure Cost Management best practices.- Governance Frameworks: Shaping governance strategies, implementing tactical controls, and strengthening operational oversight to ensure alignment with business and compliance objectives.- Operating Model Design: Defining and maturing cloud operating models, including Role-Based Access Control, major incident response, and crisis management frameworks.- Change & Adoption: Promoting cloud awareness and leading cultural transformation initiatives to accelerate adoption and maximize business value.
- MicrosoftSenior Premier Field Engineer | Specialist in Modern Service ManagementJuly 2019 - June 2022 (3 years)Paris, FranceAs part of the Modern Service Management Team, I acted as a Cloud Service Management Subject Matter Expert, supporting customers in overcoming operational challenges tied to their cloud transformation initiatives.My work focused on enabling organizations to navigate the shift from traditional IT to cloud-first models by:- Awareness & Education: Driving understanding of the new cloud paradigm and guiding stakeholders through transition challenges.- Operating Model Evaluation: Assessing legacy on-premises models versus targeted cloud operating models to identify gaps and maturity opportunities.- Hybrid & Bi-Modal Models: Defining and implementing effective bi-modal operating models for Cloud Landing Zones, aligned with industry recommendations and best practices.
- MicrosoftSenior Consultant | IT Service Management & Microsoft TechnologyNovember 2010 - June 2019 (8 years and 8 months)Paris, FranceAs part of the IT Operations Consulting Team, I acted as an ITIL Subject Matter Expert, guiding organizations in modernizing their IT Service Management practices while leveraging Microsoft technologies.My role focused on enabling operational excellence and service reliability through:- Cloud Operations & Team Models: Designing and improving hybrid and cloud-native operating models.- ITIL Process Excellence: Assessing, implementing, and enhancing service management processes including Service Level Management, proactive monitoring, Change, Incident, and Problem Management.- Business Continuity & Security: Strengthening continuity and security processes for Active Directory services.- Update Management: Optimizing update management processes across Microsoft platforms.
Recommendations
Be the first to recommend Alexandre
Help this freelancer shine by sharing your experience working together.
These freelancer profiles also match your criteria
Agatha Frydrych
Backend Java Software Engineer
4.7
(3)
2
Baptiste Duhen
Fullstack developer
4.6
(4)
5
Amed Hamou
Senior Lead Developer
4
(2)
7
Audrey Champion
Web developer
4.3
(3)
4
Education
- IT Manager CertificateGeneva Commerce SchoolIT Manager Certificate
- Training for the Federal Maturity Diploma(Maturité Fédérale Scientifique)Training for the Federal Maturity Diploma