About Alessandro
10+ years of experience as a digital product designer for startup and corporate companies, with a strong experience in B2B SAAS
∙ Proven record of generating actionable insights that have influenced product decisions
∙ Focuses on aligning user and business needs to create effective mobile and desktop applications
∙ Dedicated to simplifying complex business rules into intuitive and user-friendly experiences
∙ Mentoring junior colleagues
Italian
Native or bilingual
English
Fluent
French
Fluent
Remote only
Primarily works remotely
Experience
- WeRoadSenior Product DesignerTRAVEL AND TOURISMMay 2025 - Today (1 year and 1 month)WeRoad is a travel startup specializing in group adventure travel for millennials, designed to connect people, cultures, and stories throughauthentic, life-changing experiences.
- Led user research to inform design and business decisions
- Designed a todo system to help travel coordinators reduce operational workload when managing trips, leading to increased supply volume and quality ity
- Designed a flight suggestion feature to reduce friction for first-time long-haul travelers and decrease cancellation rates
- Designed TOS (Tour Operator Services) interface for managing accommodations and services from an operational perspective, increasing efficiency by reducing time spent on tasks
- SpeakUX!Lead user experience designerDIGITAL AND ITFebruary 2022 - November 2023 (1 year and 9 months)Paris, FranceSpeakUX! is a Paris-based design agency specializing in conversationaldesign and automated customer support.
- Redesigned Orange bank chatbot and call bot conversation flows with a multidisciplinary team
- Redesigned FireFighter, ManoMano R&D chatbot tool for declaring and managing IT incidents
- Designed a chatbot for GRETA National Learning Center to qualify student inquiries about career training and reduce call center volume
- Mentored junior designers and conducted conversational design training
- TreepliFounding Product DesignerTRAVEL AND TOURISMMay 2021 - January 2022 (8 months)Treepli is a platform that converts content creators' travel stories into interactive trip guides, empowering travelers to discover, book, and share authentic experiences. "Travel stories are someone else's next trip"
- Researched traveler behavior and trip planning processes to identify user needs
- Designed a no-code platform for digital travel itinerary creation
- Designed a mobile app enabling users to discover peer-generated travel inspiration
Recommendations
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Education
- Master's degreeUniversité Nice Sophia Antipolis2019Cognitive psychology, conversational analysis, User Centered Design methodologies, qualitative and quantitative research methods, prototyping, co-design, sociology
- Master's degreePolitecnico di Milano2004