Aïta Seye

In my role as a Customer Success Manager at Perfect Corp, I manage strategic accounts for Chanel and Clarins across multiple business units. I oversee the deployment of beauty tech solutions (Virtual Try-On, Skin Diagnostics, ShadeFinder) and coordinate between product teams, international stakeholders, and the specific needs of our clients. I’m responsible for analyzing performance metrics, presenting KPIs, and proposing continuous optimizations to maximize client satisfaction and innovation adoption.

PMO Consultant at AFD Tech (Accenture) for LVMH

During my experience at AFD Tech, a subsidiary of Accenture, I worked as a PMO on a major SAP migration project for LVMH. I was responsible for coordinating deliverables, managing timelines, and overseeing steering committees, working closely with delivery leads and various stakeholders. This role allowed me to build strong expertise in managing complex projects within the luxury sector and to strengthen my cross-functional leadership skills.

InCHANEL - Boutique Connect: Digital In-Store Experience Management of the UX overhaul and optimisation of the back office, enabling a threefold reduction in the contribution time for each shop Roll-out of immersive digital experience in 60 stores (US, EMEA, and APAC) Management of editorial content upon the arrival of each new collection Creation and management of service pages within the omnichannel customer journey: Chanel & moi, Chanel News, Boutique Discovery Pages Mastery of technical and functional aspects in the design, development, and implementation of solutions in collaboration with IT teams.