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Malt Strategy
Aimane BoutkhilAB

Aimane Boutkhil

CONSULTANT SERVICENOW

€600/day
Paris, FR
3-7 years
ServiceNow
API
ITSM
CSM
Administration système

Average response time: 1 hour

About Aimane

Consultant technico-fonctionnel ServiceNow ITSM avec plus de 5 ans d’expérience dans la mise en œuvre, l’optimisation et le support des processus ITIL. Spécialisé dans la configuration et le développement Glide/Scripting, l’automatisation via Flow Designer... Habitué à intervenir sur des projets d’implémentation, de refonte de processus et d’accompagnement utilisateurs, en collaboration avec des équipes métiers et techniques. Orienté qualité, performance et amélioration continue, avec une forte capacité d’analyse et de résolution de problèmes, permettant de délivrer des solutions ServiceNow fiables, performantes et adaptées aux besoins clients.

  • English

    Native or bilingual

  • French

    Fluent

  • Arabic

    Native or bilingual

Can work on-site
Paris (up to 50km)

Experience

  • Dior
    CONSULTANT
    LUXURY GOODS
    September 2022 - August 2025 (2 years and 11 months)
    Service Catalog items implementation and automated workflows/flows designing Develop Variables set, client scripts, UI Policies and script includes to customize the catalog portal as per business needs Custom applications development with business rules, access control lists and UI actions according to the specific requirements Create email templates, email notifications, email scripts, andscheduledjobs Moving update sets between instances CreateAPI CreateTransform Maps Handlingtasks andincidents Maintain and enhance features on the Now Mobile applicationtosupport evolving business requirements.
    API Service Portal ServiceNow HTML / CSS / JavaScript Administration système
  • DXC TECHNOLOGY - Carrefour
    SERVICENOW CONSULTANT
    September 2021 - September 2022 (1 year)
    Service Catalog items implementation and automated workflows/flows designing Develop Variables set, client scripts, UI Policies and script includes to customize the catalog portal as per business needs Custom applications development with business rules, access control lists and UI actions according to the specific requirements Create email templates, email notifications, email scripts, andscheduledjobs Moving update sets between instances Handlingtasks andincidents
    Service Portal ServiceNow API
  • DXC TECHNOLOGY
    CONSULTANT
    October 2020 - September 2021 (11 months)
    Service Catalog items implementation and automated workflows/flows designing Develop Variables set, client scripts, UI Policies and script includes to customize the catalog portal as per business needs Custom applications development with business rules, access control lists and UI actions according to the specific requirements Moving update sets between instances

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Education

  • Engineer's degree,Computer
    - ECOLE MAROCAINE DES SCIENCES DE L'INGÉNIEUR
    2020
    Engineer's degree,Computer
  • CertifiedSystemAdministrator
    ServiceNow|
    2021
    CertifiedSystemAdministrator
Check out Aimane's education

Skill set

Service Portal
HTML / CSS / JavaScript

Categories

  • Other