Description

Process Consultant and SAP Signavio expert with 10+ years of experience in running high-impact process improvement projects and deep-dive data analysis for decision-making and identification of improvement opportunities.

Highly experienced in applying the Lean Six Sigma methodology on Black Belt level including process mining for optimizing cross-functional IT, as well as operational processes. High technical affinity with a focus to extract and slice & dice data for deep-dive analyses revealing process defects and inefficiencies. Providing Lean Six Sigma and BPMN training, and mentoring clients & trainees in applying improvement tools and techniques within their improvement projects. Several years of experience with all of the SAP Signavio components: Process Manager, Process Governance, and Process Intelligence.

Languages

German
Native or bilingual
English
Fluent

Workplace preferences

Can work on-site

Berlin (up to 50km)

EDEKA BANK
SAP Signavio Consultant - Process Governance
BANKING AND INSURANCE
October 2023 - Today (2 years and 8 months)
Hamburg, Germany
- Automating several governance processes (NPP, money laundrey, etc.) with Signavio workflows
- Review and optimization of existing workflows
- Adjusting/ optimizing configuration and set-up of the Process Governance & Process Manager component
- Training and guiding the company internal SAP Signavio Team
Forto SE
Global Process Lead & SAP Signavio Expert
LOGISTICS AND SUPPLY CHAIN
November 2022 - May 2024 (1 year and 6 months)
Berlin, Germany
Driving continuous improvement of cross-functional processes, implementation of a BPM tool, and enablement of improvement techniques and BPMN.
- Company-wide rollout of Business Process Management system (SAP Signavio).
- Conducting BPMN 2.0 and tool training (enablement of "modelers" and "readers" of process models)
- Setting up process landscape, and mapping out/ reviewing BPMN diagrams of core processes.
- Definition of process owners, and installing process performance indicators.
- Managing process interfaces between global operations processes and global finance, procurement, and commercial processes.
SAP
SAP Signavio Senior Consultant
SOFTWARE PUBLISHING
January 2021 - October 2022 (1 year and 10 months)
Berlin, Germany
Providing consulting expertise around Business Process Management methods, process mining, process modeling, process analysis, and process workflow to SAP Signavio customers from various industries and process areas, like:
- HR / Hire-to-Retire
- Order-to-Cash / Quote-to-Cash
- Purchase-to-Pay
- Medical/ Patient-to-Cash

Scope:
- Running process elicitation workshops, data preparation, and customer-specific process analysis to create insights into process behaviors and process performance, identifying improvement potentials based on eventlog data (Process Mining)
- Using various process analytics techniques to identify root causes of defects/ anomalies and create plan of action to provide solutions.
- Guiding clients and providing best practice knowledge to ensure successful implementation and adoption of the client's process management initiative. Helping the client to set up and use Signavio's process management tools (Process Manager, Hub & Process Governance) based on client requirements
- Conducting BPMN trainings and support client's process modelling and workflow initiatives