About Francois
Data Transformation and Procurement Manager with more than 20 years of experience in innovative products, services and processes in the telecommunications industry (FTTH, mobile and satellite networks, content platforms, geolocalization services, video services, IT infrastructures).
Digital Transformer to build value iteratively through data insights, innovative methods, bulletproof problem solving and cross-functional program management.
Innovative practitioner to empower agile teams and build up relationships of trust. People developer in collaborative and demanding environments. Lifelong learner with a creative mind and analytical rigor.
Ability to lead multi-disciplinary projects, manage conflicting priorities, navigate complex challenges and catalyse change, gained through extensive experience in diverses technology and delivery roles (B2C, B2B). Instil a data culture.
Digital transformation, cost optimization, business model innovation, risk management, contracts management, negociations. Streamline order-to-cash processes. Set-up of a new FTTH billing system.
Data science: Python, SQL, Machine Learning, Tableau.
French
Native or bilingual
English
Fluent
German
Fluent
Remote only
Primarily works remotely
Experience
- SFRProcurement Manager for wholesale data servicesTELECOMMUNICATIONSJanuary 2016 - Today (10 years and 5 months)Paris, FranceManagement of 5 Project Managers.• Set-up a new billing system for FTTH wholesale services.• Lead cross-functional teams to control costs, model FTTH business margins, mitigate risks, resolve litigations and major incidents, improve operational processes, negotiate contracts.• Implement a data-driven approach to procurement, leveraging analytics and market intelligence to identify opportunities for process improvement and drive strategic decision-making.• Results: Scale-up annual revenues from €20 million to €400 million. €900 million in controlled costs per year. €8 million financial gains on litigations and disputes. Cohesion, empowerment of a "business partner" team. Acceleration and industrialization of IT deliveries.
- SFRRevenue Assurance Program ManagerTELECOMMUNICATIONSJanuary 2009 - December 2015 (7 years)Courbevoie, France• Conduct operational risk management by mapping "order-to-cash" processes and effectively lead preventive and curative action plans to ensure the security of revenues associated with voice, data, video-on-demand and Cloud services.• Implement end-to-end control of content providers commissions to effectively manage costs.• Develop and utilize balanced scorecards to prioritize efforts and address areas where revenue stream integrity was most at risk.• Achieve exceptional results, including the recovery of €2.5 million in annual revenues and a notable 20% reduction in the delay for detecting incidents with under-invoicing impacts on the fixed lines business.
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