About Bilal
French
Native or bilingual
English
Conversational
Experience
- Personal Salesforce Automation ProjectSalesforce Flow Automation DeveloperJanuary 2026 - January 2026Designed and implemented a Salesforce Flow to automatically classify and manage leads based on predefined scoring criteria.The system evaluates lead information and assigns a status (Hot, Warm, or Cold) depending on how many qualification criteria are met.When a lead is classified as "Hot", the automation immediately triggers several actions to ensure rapid follow-up by the sales team:Automatic email notification sent immediately when a lead becomes Hot.Creation of a follow-up task for the sales team.Additional reminder task scheduled 2 days later to ensure the lead is not forgotten.This automation improves lead prioritization and ensures that high-value prospects are contacted quickly.
- Freelance / Personal ProjectsSalesforce Data Migration & Automation SpecialistDIGITAL AND ITJanuary 2026 - Today (5 months)Paris, FranceWorked on Salesforce data management and automation projects.Designed and implemented Salesforce Flows to automate business processes such as lead qualification, task creation, and automated follow-ups.Built tools to clean and prepare Excel datasets before importing them into Salesforce, including duplicate detection, data normalization, and error highlighting.Completed a Salesforce project involving the import and management of students, mentors, and training programs, including automation to assign students and mentors to courses while respecting capacity limits.Experience with :Salesforce FlowData import and preparationExcel / CSV data cleaningCRM data structuring
- Personal Data Processing ToolExcel / CSV Data Cleaning Tool for Salesforce ImportOctober 2025 - December 2025 (2 months)Developed a tool designed to clean and prepare Excel datasets before importing them into Salesforce.The tool analyzes large datasets and detects common data issues that can cause problems during CRM migrations.Main features include :Duplicate detection across large datasets.Data normalization and formatting checks.Identification of missing or inconsistent fields (use of the official bank algorithm to verify the validity of banking information).Preparation of Excel and CSV files for safe Salesforce import.This tool helps reduce errors during CRM data migration and ensures that datasets are properly structured before being imported into Salesforce.
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Education
- Salesforce Development & CRM Automation TrainingOpenClassrooms2026Currently completing a professional certification in Salesforce application development at OpenClassrooms. The program focuses on building and customizing CRM solutions on Salesforce, including data management, automation, and application development. Projects include: CRM data modeling and Salesforce object management. Data import and migration using Excel and CSV datasets. Building automation with Salesforce Flow Developing solutions using Salesforce platform tools. Expected completion : December 2026 Level 6 professional certification (equivalent to Bachelor’s degree).