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Stefani Kovachevska

Business analyst

Moves to Skopje

  • 41.996
  • 21.4316
Propose a project The project will only begin when you accept Stefani's quote.
Propose a project The project will only begin when you accept Stefani's quote.

Location and geographical scope

Location
Skopje, Macedonia
Can work in your office at
  • Skopje and 50km around

Preferences

Business sector
  • Aviation & Aerospace
  • Biotechnology
  • Consulting & Auditing
  • Digital Agency and IT company
  • E-commerce
+15 autres

Verifications

Languages

Categories

Skills (8)

Stefani in a few words

I am a Computer Science student driven by results and dedicated enough to achieve them. Always excited to change the status quo, I find every project I work on an opportunity to grow and that’s what challenges me to motivate myself in every field of my life.

I believe that my business enthusiasm combined with my practical IT abilities could contribute to building creative solutions.

Experience

Somia Inc

Travel & Tourism

Social Media & Web Manager

June 2015 - February 2019

• Developed and managed Wordpress websites.
• Led social media strategies and efforts across platforms to raise brand awareness.
• Created social media content.

Coniq

Digital Agency and IT company

Client Support Executive

Skopje, Macedonia

June 2017 - February 2020

• Handled incoming/outgoing customer calls in English, Spanish and German.
• Diagnosed, solved and escalated technical scanner incidences (JIRA and Zendesk).
• Monitored customers' activity to identify buying behavior patterns.
• Executed daily, weekly and monthly reports (using IQ CRM and Tableau).

Latona Group

Digital Agency and IT company

Business Analyst

Skopje, Macedonia

February 2020 - May 2020

• Modeled and optimized business processes using Agile, ARIS and BPM approach.
• Drafted Enterprise and Systems Architecture, KPIs, requirements and I/O data.
• Collaborated with stakeholders to evaluate workflows and recommend solutions.
• Tracked, reported and proposed improvements to senior management and clients.
• Created Business, Functional, Software Requirements and Test Specifications.

Latona Group

Digital Agency and IT company

Agile Product Owner

Skopje, Macedonia

May 2020 - September 2020

External recommendations

Check out Stefani's recommendations

Education

Certifications