Welcome to Ramon's freelance profile!
Location and workplace preferences
- Location
- Paris, France
- Can work onsite in your office in
-
- around Paris and 50km
Preferences
- Project length
-
- ≤ 1 week
- ≤ 1 month
- Between 1-3 months
- Between 3-6 months
- ≥ 6 months
- Business sector
-
- Arts & Crafts
- Aviation & Aerospace
- Banking & Insurance
- Consulting & Audits
- Defense & Military
+28 other
- Company size
-
- 1 person
- 2-10 people
- 11 - 49 people
- 50 - 249 people
- 250 - 999 people
+2 other
Verifications
Freelancer code of conduct signed
Read the Malt code of conduct
Languages
Categories
Skills (19)
Ramon in a few words
career has allowed me to work for multi-national companies in Canada such as Bell
Mobility, Shaw Communications and the Royal Bank of Canada. I have always kept a pulse
on new customer service strategies in order to keep up to date on current trends and
improve my communication skills. I have the proficiency to handle customer concerns and am very adept at crisis management.
In my career, I have had the privilege of working closely with different managerial and
technical teams in order to provide efficient client solutions and communicate company
values at the same time. I also have experience in copywriting and editing as a freelance writer for different fashion and lifestyle publications.
I look forward to bringing my experience and my complete skill set to your company and
further contribute to its growth and success. I am based in Paris, am a native English speaker and currently enrolled in an extensive French course.
Experience
Media Specialist
Managing Partner
Shaw Communications
Loyalty Care Representative
Shaw Communications
Moves Consultant
Shaw Communications
Customer Advisor
HRG NORTH AMERICA
Corporate Travel Consultant
• Booked Travel plans for Corporate and Consumer RBC avion customers
• Assisted in further solutions if the customer cant find or decide with their travel plans
Southwest Air Corporation
Training and Communications Manager
• Assisted Promoting the airline to various markets in the Philippines.
• Trained Employees in Customer Service and client handling.
CIBC
Credit Counsellor
• Collection Experience Credit card , Mortgage, Line of Credit for CIBC
BELL
Customer Service Representative
• Received inbound calls from bell mobility subscribers from all throughout Canada , giving them solutions to minimize their bill and maximize the usage,
• Attended regular coaching sessions and team meetings to enhance call handling skills.
• Offered better plans to existing and new customers in the form of up selling
• Attended continued training developments to upgrade knowledge and skills related to my job.
Recommendations
Check out Ramon's recommendations