Pierrick Ribes

Consultant en Mgt/Strat - En formation Growth

Moves to Bordeaux, Paris

  • 44.8378
  • -0.579512
Propose a project The project will only begin when you accept Pierrick's quote.
Propose a project The project will only begin when you accept Pierrick's quote.

Location and geographical scope

Location
Bordeaux, France
Can work in your office at
  • Bordeaux and 50km around
  • Paris and 50km around

Verifications

Languages

Categories

Skills (49)

Pierrick in a few words

Ancien consultant en cabinet de conseil et stratégiste dans une boite de tech dans le travel, je suis actuellement en freelance depuis moins d'un an. J'ai travaillé sur de multiples projets ces 9 dernières années aussi bien stratégie de croissance, que des sujets de transformation digitale et d'amélioration des opérations et de l'expérience client.J'ai dernièrement été directeur de programme pour la mise en œuvre d'un centre d'excellence pour un conglomérat mais aussi définit la stratégie omnicanal d'un retailer au Moyen-Orient.
Mon champ de compétences est varié : gestion de projet, définition de diverses stratégies (ex : croissance, digital), expérience client, marketing relationnel, e-commerce/omnicanal, analyse de marché, etc.

Experience

Freelance

Consultant

France

June 2020 - Today

Group Customer Database and Customer Knowledge toolkit implementation aimed at driving customer loyalty and additional revenue – Conglomerate – in progress – Defined the project work streams and corresponding project planning – Led the programme from managing day-to-day execution, onboarding stakeholders, reporting, and working closely with data vendor in defining pertinent data-driven marketing campaigns use cases Omnichannel strategy to help with the investor roadshow and support growth objectives – Leading retailer – Defined the target omnichannel value proposition & Customer Experience – Developed the omnichannel roadmap & implementation plans including CAPEX estimates and recommended operating model

Azur Digital

Strategy & Advisory consultant

Dubai, United Arab Emirates

May 2019 - May 2020

Several customer engagement projects aimed at driving additional revenue & long-term customer loyalty – Various companies (i.e. mall operator, car dealership network, DIY retailer) – Analysed digital and loyalty programmes international trends – Defined the customer engagement programme strategy and associated data and digital initiatives – Described the functional requirements (e.g. touch points, customer data, analytics, marketing campaigns) and recommended organisation to operate the programme – Designed the high-level implementation plans including functional architecture and project roadmap A couple digital maturity assessments to design 3-year digital roadmap – Various industries – Developed and ran a digital maturity assessment focused on digital channels and operations – Selected and prioritised strategic initiatives to develop the 3-year digital roadmap

The Growth Works

Freelance Consultant

London, United Kingdom

February 2019 - April 2019

Growth strategy to address stagnating revenue – Food tour company – Analysed tours and activities market including investor landscape (e.g. funding rounds, acquisitions) – Provided recommendations on the operating model to support 3-year growth plan – Developed a financial model to visualise different growth and investment scenarios

Travelport

Acting Strategy Lead

London, United Kingdom

February 2018 - April 2019

External recommendations

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Education

Certifications